Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,470)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

October 14, 2024

Great services! thank you Lynn and Ezra.

flowers alley
Australia
About 3 years using the app
Smile.io replied October 16, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

September 24, 2024

Love this app, no issues at all over the past couple of years!

Vintage Belle Noire
United States
About 3 years using the app
Smile.io replied September 27, 2024

Thank you so much for this 5-star review. We really appreciate the kind words. We’re here for you anytime!🙏

Lynn - Smile Team✨

October 13, 2024

We’re currently integrating Smile.io into our site, and the experience has been fantastic so far! Their platform is easy to work with, and the customer support team has been amazing—super responsive and helpful every step of the way. They've really gone above and beyond to ensure our integration is smooth.

Highly recommend Smile.io to anyone looking for a reliable rewards platform with excellent support!

Davincified
United States
4 days using the app
Smile.io replied October 14, 2024

We are really glad to hear you've had a fantastic experience both within the app and with our customer support. We look forward to watching your program thrive!

August 27, 2024

Lynn provided really great service, was super helpful and a pleasure to interact with. Very much appreciated. Thank you, Lynn!

Volair Pickleball
United States
12 months using the app
Smile.io replied August 29, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

August 23, 2024

Smile is awesome to work with! Customers love the rewards program!

Hello Gorgeous Boutique by Alyssa
United States
Over 6 years using the app
Smile.io replied August 26, 2024

Thank you for the 5-star review and your kind words! We're happy to hear that your customers are loving Smile too. 💖

Shelby - Smile Team ✨

October 17, 2024

Lisa was a huge help to me when setting up this app. I was not sure on how to go about things and Lisa helped me every step of the way!!

SherLouise Boutique
United States
8 days using the app
Smile.io replied October 18, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

September 11, 2024

Smile does everything we want and integrates with the other apps we use for a holistic approach to managing and encouraging members to join and use the program. The support is fantastic.

Bare Equestrian
Australia
6 months using the app
Smile.io replied September 13, 2024

Thank you for this lovely review, we are really glad you found the support fantastic :)

September 4, 2024

Great to work with, thank you

Easy To Grow Bulbs
United States
Almost 7 years using the app
Smile.io replied September 5, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 2, 2024

I have had all my questions answered in a timely manner. And when I was not able to answer back quickly, once I responded, another team member took over and knew what to do!

Simply Kreative Designs
United States
16 days using the app
Smile.io replied October 4, 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨

September 5, 2024

Thank you so much to Lynn P. for being so thorough and quick in helping me out as if it were her own work. Great customer service!

Daniel's Truth
United States
3 months using the app
Smile.io replied September 7, 2024

We smiled reading this review! Thank you so much :)