Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,620)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

December 20, 2024

Shelby was quick and super helpful on the support and the integration was seamless

Grazly
United States
5 months using the app
Smile.io replied December 22, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

September 27, 2024

Lynn P from the Billing/Technical support team was exceptional. Great service and prompt replies. She is so awesome and really deserves a raise. Pay her more

Shopkolohe.com
United States
Almost 5 years using the app
Smile.io replied September 29, 2024

Thanks for leaving a review! We agree that Lynn is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 17, 2024

New to the app but so far it's been great!
Easy to set up and use with many options.
Support has been amazing

Mississauga Hardware Centre Inc
Canada
11 months using the app
Smile.io replied September 19, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

October 17, 2024

Smile has been a great addition to our Shopify shop to help engage and retain our current customers. The Smile customer support team continues to be helpful in answer any questions or concerns that I have. Thanks, Lynn!

Breakout EDU
United States
4 months using the app
Smile.io replied October 19, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

November 22, 2024

Jade from Smile team was super helpful! Our problem was solved really fast - we like using the app as well.

After5
Netherlands
About 2 months using the app
Smile.io replied November 23, 2024

We are so glad Jade was able to assist you quickly, hope you enjoy the app :)

November 12, 2024

Excellent quick reply - thank you!

Taylor Danielle Boutique Inc.
Canada
About 3 years using the app
Smile.io replied November 14, 2024

Thanks for taking the time to rate us 5 stars!

Smile Team✨

December 5, 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
Latvia
10 months using the app
Smile.io replied December 6, 2024

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

October 2, 2024

Easy to use app with everything you need for rewards. I had a couple of questions and Lynn helped me out right away. She was very friendly and had an answer to all of my questions. Amazing customer service is necessary for me when choosing an app. Highly recommended!

Reaper
United States
About 2 months using the app
Smile.io replied October 4, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨

Edited December 12, 2024

very helpful and even gave a follow up email :)

Dear Aspen Corporation
Canada
Over 2 years using the app
Smile.io replied October 26, 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨

November 15, 2024

Shelby was incredibly helpful and prompt, immediately knowing the answer! Smile is fortunate to have such an outstanding team member on their staff.

Vip Barber Supply
United States
About 2 years using the app
Smile.io replied November 16, 2024

We smiled reading this review! Thank you so much :)))