Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,671)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

Edited February 28, 2018

We have been using Smile.io for over a year now to manage our loyalty and referral program. Recently, we decided to integrate the platform with our store to a greater extent and I am especially surprised at how good and responsive the their customer service is. Special shout out to Maggie M for the timely and pro-active assistance.

Idrinkcoffee
Canada
Over 5 years using the app
August 30, 2023

Extremely happy with the smile program. Tons of features and controls to customize the program to fit our brand. It is very easy to figure out how to setup everything the way we want it. Support is always a chat away and very quick to respond.

5% Nutrition
United States
Over 5 years using the app
Smile.io replied September 1, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

The Smile Team ✨

December 14, 2023

We've been using smile for about 6 months and have recently decided to go for the growth plan. The team at smile have been really helpful and provided prompt assistance along the way.

Jo Downs Handmade Glass
United Kingdom
Over 5 years using the app
Smile.io replied December 16, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

June 14, 2016

GREAT IDEA TO GET POSITIVE INCENTIVE TO INCREASE YOUR SALES!::) TRY IT , IT WORKS FOR ME:))

Alexandrakoumpa
United States
Over 5 years using the app
March 5, 2023

Smile makes it easy to create a reward program on several different levels. Team is always available to help when you have questions too.

Brynn Capella
United States
Over 5 years using the app
Smile.io replied March 5, 2023

Thanks so much for taking the time to leave a review! We are so glad that you've found Smile easy to use, and out team helpful. Don't hesitate to reach out if there is anything else we can help you with :)

January 11, 2019

Just started using it, looks like a nice app, support is awesome too, replied within the short time, Thanks for your service. Keep doing the great work!

Global Trendz Fashion®
Canada
Over 5 years using the app
September 18, 2023

Hannah was very helpful with a resolution!

barndoorboutiquetn
United States
Over 5 years using the app
Smile.io replied September 21, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩 We think Hannah is great, too!

Smile Team ✨

July 10, 2018

This app is great! What's even better though is their customer service. I would like to thank Maggie for all her help, rest assure she will find a solution for you. They say that they respond within a day, Maggie responded within 10 minutes...

Keep up the great work

Nsf Clothing
United States
Over 5 years using the app
June 30, 2023

Love the app, and so do our customers! Also kudos to their team for being so great to work with. Im always worried working with apps that I won't get customized support, but these guys are responsive and fast! I'm looking at you David! Thanks for the help!

bobo design studio
United States
Over 5 years using the app
Smile.io replied June 30, 2023

Thank you so much for your review we really appreciate your kind words.

Please reach out if there is anything else we can help you with

Cheers

The Smile Team

April 3, 2018

We just launched our Smile rewards program and so far the experience has been outstanding. The service and support we received from Fiona, our launch coordinator, was nothing short of excellent in all regards. I can't say enough good things about her and our experience with Smile.

Zedrics
United States
Over 5 years using the app