Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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this app is incredible! definitely helps drive business. highly recommended to show your customers appreciation for shopping with you
First of all, we still expect Smile.io to improve and offer comprehensive features, including monthly order reports and customized views, which is important to Shopify sellers to review their usage and evaluate the plan's performance.
Having said that, the CX support team was helpful and reacted to our request efficiently and effectively. Highly recommend the service.
Thank you for the feedback! We will be in touch to chat more. 🙂
Really like this app, it's so useful and intuitive. Our customers easily able to sign up to our points system on our website www.bullbrand.co.uk, I'm amazed at the amount of people that do!
Overall their rewards system is working great for us. It's convenient and easy for our customers to understand. Whenever we encountered issues like points not reflecting, or customers not being able to log in, their customer support team is very responsive and helpful. They'll figure out what's wrong, will let you know what happened, and will fix it. Happy with our subscription!
Thank you so much for your kind words! We'll always be around if you need our assistance ❤️
Lisa was very helpful with digging into the issue I had and finding viable solutions for it. I am very grateful for her assistance!
Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
Awesome app! Super easy to set up. Great support!
We have been using this app for some time now and it is everything it promises to be. This is an updated review. We are super satisfied with this app. It totally delivers results and and it is very easy to manage. We definitely recommend this app. https://astitchahalf.net/
Great app from a team who actually cares. Smile.io routinely look for genuine feedback and went so far as to book a video conference with us to learn about how we get value from their app. The feature set is robust, the Klaviyo integration works, the app is lightweight - it's a complete package that just works.
Thanks so much for leaving a review :) We are so glad that you are enjoying Smile! It was a pleasure chatting with you today! -Nicole
Easy to set up and even easier for our audience to join and start earning sweet perks. I'd love for it to integrate with our brick and mortar sales, too!
Extremely happy with the smile program. Tons of features and controls to customize the program to fit our brand. It is very easy to figure out how to setup everything the way we want it. Support is always a chat away and very quick to respond.
Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!
The Smile Team ✨