Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,555)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited November 14, 2023

Good support, was easily able to answer my question.

Custom Equine Nutrition
United States
About 5 years using the app
Smile.io replied June 29, 2023

Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩

Smile Team✨

Edited June 24, 2016

Sweet Tooth is always improving for the best! We can now cash in points through our pos system... Awesome App!

The New U Salon
United States
About 5 years using the app
November 2, 2023

We have had the pleasure of being partnered with Smile for more than five years now and we can confidently say that they provide exceptional service to their customers. Their rewards program is easy-to-use with a beautiful interface that is constantly innovating, making it a top choice for anyone looking to implement a loyalty program. The team at Smile is always looking for ways to improve their offerings and provide the best possible experience for their clients. We highly recommend Smile to anyone who is looking for a reliable and user-friendly solution for their rewards program needs.

Glitter Planet
United Kingdom
About 5 years using the app
Smile.io replied November 4, 2023

Thank you so much for the kind words and for taking the time to leave this review 🤩 We really appreciate it 💖 And we are delighted that you find Smile so reliable and user-friendly 😊

Please let us know if there is anything else we can do to support you!

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

January 20, 2017

We have been using this app for a couple months now and it has proven to be a great way to engage our customers more with our business and it definitely helps to get a lot of returning customers. The customer support has been great as well, we have loved working with the Sweet Tooth team.

Sparkle In Pink
United States
About 5 years using the app
February 23, 2018

Love the app! Had a little trouble at the beginning with Reward Codes but after chatting with Maggie she cleared everything up and not only told me how to fix my problem but went ahead and fixed it for me!

Bks Brand Name Clothing
Canada
About 5 years using the app
April 11, 2019

This app is a MUST HAVE for all e-commerce store owners that want to take their customer's user experience to the next level with customized rewards program.

Not only that, the fact that they have customer support chat using another one of our favorite apps (Intercom.io) is a plus. Shoutout to Kellen and Maggie for the great support! :-)

- Kyle Musser
Digital Marketing Director

www.fit365.com
United States
About 5 years using the app
Smile.io replied April 11, 2019

Thanks Kyle! We really appreciate the five-star review and the awesome feedback about our app and Support team. 😄

April 14, 2022

We use this app for our rewards and referrals. It is easy to integrate, but doesn't reward perfectly with our subs platform, and rewards aren't super easy to configure, but I think it's probably the best platform available and setup is minimal. Customer service is great.

Lazy Flora
United Kingdom
About 5 years using the app
Smile.io replied April 16, 2022

Thanks for leaving your honest feedback! Hearing this is really important for us as we try to develop the product more to better fit the needs of our merchants in the future. We're happy to hear that our support team was able to help you! Hopefully, as we release more features, you are able to find everything you need 💕

Edited September 11, 2017

Updated to 5 stars. I accidentally deleted this app. I got Shopify's team to help me track it down and thankfully re-activated it. One huge bonus was they kept my program paused, so my customer's points were all safely saved! YAY!!!!

This is a super sweet app! One star off as I was hoping to customize the order of the list of the rewards that pop up. I am looking to increase social media engagement and shopping, so I'd like those two to be the top two icons for the rewards. Else everything in this works fantastically. Especially the customer service is amazing!

Kara Weaves
India
About 5 years using the app
April 23, 2022

Smile works great with our online and in-store customers rewards really easy to use and great support.

The Makeup Shack
United States
About 5 years using the app
Smile.io replied April 23, 2022

We're so glad Smile is working great for you and your customers, and that our support has been helpful😊 Thank you for taking the time to leave a review! It was a pleasure chatting with you today 💛 Nicole

July 31, 2017

Super easy to set up and add to my Shopify store. Love it!

Abboo Candle Co
United States
About 5 years using the app