Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,661)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Andreandana - she has been a great help. Fast reply and very attentive to help with our queries. Thanks so much, team! Stay awesome :)
Thank you so much for taking the time to leave this lovely review!! I will pass it on to Andrea. I know she will be delighted 💛💖💛
Cheers
David
Easy to install, pre-built configurations are great..literally took seconds!
We have used this app from the beginning. It is very good. The customer service support is excellent. Jade helped me in particular and got several things solved with great patience. I do wish we could customize fonts in the emails and messaging so that it would look completely branded. I hear they are working on that.
Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and we value your input 🙌
We'll be here if there is ever anything else we can help you with 😊
- Smile Team✨
Joshua provided prompt, professional and clear guidance on updating a long-time customer's rewards account.
Thank you for your 5-star rating, truly appreciated! Glad to hear that Rachel was such a great help! ✨
Maggie did a fantastic job figuring out my the issues I was having and fixed them in less than a minute in the live chat! Very pleased!!
We use SMILE and it has worked very smoothly. The tech support has also been very helpful when we run into any issues.
Thank you so much for the kind review! We really appreciate it 💛
We have been with them for three years, always supportive and during this time of crisis they have stepped up to the plate once again.
Thanks for the support
Thank you so much for your lovely review, and your continued support of us 💖
I'm amazed how easy this was to set up! It's beautiful and well designed, easy to use! I look forward to using this program!
Thank you for the five-star review :) Our Design team loves hearing this kind of feedback!
I have been using smile for approximately six years for my business. While there have been a few hiccups, they have always helped me take care of those immediately and without incident. I love that they are expanding their program to make things run better for small businesses.
Thank you so much for your kind review. We are delighted you are finding us easy to use. Feel free to reach out if you need any help, our team is always happy to hear from you.
Super easy to use, great program.
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