Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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We have been using Smile.io for over a year now to manage our loyalty and referral program. Recently, we decided to integrate the platform with our store to a greater extent and I am especially surprised at how good and responsive the their customer service is. Special shout out to Maggie M for the timely and pro-active assistance.
GREAT IDEA TO GET POSITIVE INCENTIVE TO INCREASE YOUR SALES!::) TRY IT , IT WORKS FOR ME:))
Smile makes it easy to create a reward program on several different levels. Team is always available to help when you have questions too.
Thanks so much for taking the time to leave a review! We are so glad that you've found Smile easy to use, and out team helpful. Don't hesitate to reach out if there is anything else we can help you with :)
Hannah was very helpful with a resolution!
Thanks so much for taking the time to write this review! We really appreciate it 🤩 We think Hannah is great, too!
Smile Team ✨
Effective when utilized effectively, excellent support.
Thank you so much for your kind words we really appreciate it.
We've reached out via email to see how we can improve our service
Best regards
The Smile Team
Just started using it, looks like a nice app, support is awesome too, replied within the short time, Thanks for your service. Keep doing the great work!
This app is great! What's even better though is their customer service. I would like to thank Maggie for all her help, rest assure she will find a solution for you. They say that they respond within a day, Maggie responded within 10 minutes...
Keep up the great work
Love the app, and so do our customers! Also kudos to their team for being so great to work with. Im always worried working with apps that I won't get customized support, but these guys are responsive and fast! I'm looking at you David! Thanks for the help!
Thank you so much for your review we really appreciate your kind words.
Please reach out if there is anything else we can help you with
Cheers
The Smile Team
Smile is the best customer rewards platform. They integrate with most applications and have the best support.
Thanks so much for taking the time to leave a review! We are so glad that you are enjoying Smile. Don't hesitate to reach out if there is anything we can help you with :)
We just launched our Smile rewards program and so far the experience has been outstanding. The service and support we received from Fiona, our launch coordinator, was nothing short of excellent in all regards. I can't say enough good things about her and our experience with Smile.