Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,663)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

March 25, 2022

We use SMILE and it has worked very smoothly. The tech support has also been very helpful when we run into any issues.

Durhams Bee Farm
United States
Over 5 years using the app
Smile.io replied March 25, 2022

Thank you so much for the kind review! We really appreciate it 💛

April 1, 2020

We have been with them for three years, always supportive and during this time of crisis they have stepped up to the plate once again.
Thanks for the support

Showers Pass
United States
Over 5 years using the app
Smile.io replied April 3, 2020

Thank you so much for your lovely review, and your continued support of us 💖

April 30, 2019

I'm amazed how easy this was to set up! It's beautiful and well designed, easy to use! I look forward to using this program!

Little One Shop Co.
United States
Over 5 years using the app
Smile.io replied May 1, 2019

Thank you for the five-star review :) Our Design team loves hearing this kind of feedback!

Edited November 7, 2024

I have been using smile for approximately six years for my business. While there have been a few hiccups, they have always helped me take care of those immediately and without incident. I love that they are expanding their program to make things run better for small businesses.

Double Dipp'd Dip Powder
United States
Over 5 years using the app
Smile.io replied January 17, 2023

Thank you so much for your kind review. We are delighted you are finding us easy to use. Feel free to reach out if you need any help, our team is always happy to hear from you.

April 25, 2016

Super easy to use, great program.
www.sportcardbreakers.com

Sport Card Breakers
United States
Over 5 years using the app
August 9, 2022

Lynn and Lisa were very responsive and helpful with my concern! Everything was explained properly. Thank you to these two :)

Royal Essence (Australia)
Australia
Over 5 years using the app
Smile.io replied August 10, 2022

Thank you for leaving us a review! Lynn and Lisa are rockstars! 🤩 So glad they got you all sorted, we are always here if you need us! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

Edited September 19, 2017

Smile.IO has been awesome for us. It was super easy when we migrated from another rewards program, they took care of everything. When I asked about upgrading to the new platform they took care of all of it within no time at all. They even took care of designing our templates for us to fit our website. And followed up to make sure everything was to our liking. Would definitely recommend.

Tee 4 The Soul
United States
Over 5 years using the app
October 2, 2016

Excellent app and simple to use

Warmandsafe
Australia
Over 5 years using the app
August 10, 2021

We use Smile to help reward our most loyal customers! The Smile team (thanks, Larry!) is incredibly responsive and super helpful. They took the time to answer a bunch of questions we had, and it’s a pleasure to be working with them!

Antsy Labs
United States
Over 5 years using the app
Smile.io replied August 12, 2021

Thank you so much for taking the time to share your feedback with us. We are so glad that your experience working with our team (and Larry!) has been fabulous!

August 2, 2020

We have had great success with this app. We have been a customer for 6 years! All features of the app work nicely and our customers seem to respond well to earning and spending "Peppermint Points"! :-)

BluePeppermint Boutique
United States
Over 5 years using the app
Smile.io replied August 14, 2020

Wow, 6 years! Thank you so much for your support for all this time! 💖