Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,555)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

May 30, 2018

This rewards program app is really awesome!

Blazed Vapes
United States
About 5 years using the app
Edited April 29, 2022

I love the design of this reward program. Super easy to use and a great rewards program. I love it and highly recommend it! Really great customer support as well!

Drop Dee Guitars
United States
About 5 years using the app
Smile.io replied April 29, 2022

Thank you for your kind words, it was a pleasure helping you today :) -Jade <3

December 20, 2020

Smile Rewards is very user friendly for a beginner and there are a lots of features available on the Free Plan.
The Customer Service chat are very helpful :)
I love using this App to reward my customers and to build my customer referral base :)

Beautifully Well Box
Australia
About 5 years using the app
Smile.io replied December 20, 2020

Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄

Edited April 23, 2016

So far so good! The instructions were clear, making it easy to set up. Can't wait to see it in action.

Pretty Jelly
United States
About 5 years using the app
September 23, 2015

I am absolutely loving the Sweet Tooth Loyalty program! It's user friendly and super simple to set up. My customers are also loving that I'm able to provide them with a rewards program, so I'm thankful for Sweet Tooth's usability!

Alexandra Kathlyn Accessories
Canada
About 5 years using the app
September 28, 2023

Jade was SUPER fast to respond and got my icon back on my new theme within seconds! She also showed me how to do it myself in the future in case I switch themes again :)

Calico Rose Boutique
United States
About 5 years using the app
Smile.io replied September 29, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

May 23, 2018

A very simple-to-use, effective customer loyalty programme. Integrates well with our store and we have plenty of customers using it. I love the recent integration with Judge.Me and we've seen our number of reviews significantly increase as a result of being able to offer rewards for product reviews. We had a slight issue recently and Roel was great, prompt and very patient in helping us sort things out. Would recommend this app to anyone looking to build a loyalty programme!

An Uplifted Day
Singapore
About 5 years using the app
September 19, 2019

I found the app easy to set up .... I will definitely recommend Smile to other shopify users ..... Thank you

Yarninspired
Australia
About 5 years using the app
Smile.io replied September 19, 2019

Thank you for the five star rating! We really appreciate it! 😄

March 19, 2016

Easy to use and even the free version gives you a great start when building customer loyalty.

Gecko Shack Limited
United Kingdom
About 5 years using the app
December 26, 2019

we have used smile.io for about 3 months now. it provides a stable and independent platform for rewarding customers. we are happy with it. but the ease of use and stability of this app don't come cheap! the really good and useful features are at least 199+ p.m.

The Supplement Warehouse Pte Ltd
Singapore
About 5 years using the app
Smile.io replied December 26, 2019

Thank you for the five-star review, and candid feedback! 🙂