Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Joshua provided prompt, professional and clear guidance on updating a long-time customer's rewards account.
Thank you for your 5-star rating, truly appreciated! Glad to hear that Rachel was such a great help! ✨
Maggie did a fantastic job figuring out my the issues I was having and fixed them in less than a minute in the live chat! Very pleased!!
We use SMILE and it has worked very smoothly. The tech support has also been very helpful when we run into any issues.
Thank you so much for the kind review! We really appreciate it 💛
We have been with them for three years, always supportive and during this time of crisis they have stepped up to the plate once again.
Thanks for the support
Thank you so much for your lovely review, and your continued support of us 💖
I have been using smile for approximately six years for my business. While there have been a few hiccups, they have always helped me take care of those immediately and without incident. I love that they are expanding their program to make things run better for small businesses.
Thank you so much for your kind review. We are delighted you are finding us easy to use. Feel free to reach out if you need any help, our team is always happy to hear from you.
Super easy to use, great program.
www.sportcardbreakers.com
Lynn and Lisa were very responsive and helpful with my concern! Everything was explained properly. Thank you to these two :)
Thank you for leaving us a review! Lynn and Lisa are rockstars! 🤩 So glad they got you all sorted, we are always here if you need us! 💪
Cheers,
Joshua - Smile Team 🧙♂️
Smile.IO has been awesome for us. It was super easy when we migrated from another rewards program, they took care of everything. When I asked about upgrading to the new platform they took care of all of it within no time at all. They even took care of designing our templates for us to fit our website. And followed up to make sure everything was to our liking. Would definitely recommend.
Excellent app and simple to use
We use Smile to help reward our most loyal customers! The Smile team (thanks, Larry!) is incredibly responsive and super helpful. They took the time to answer a bunch of questions we had, and it’s a pleasure to be working with them!
Thank you so much for taking the time to share your feedback with us. We are so glad that your experience working with our team (and Larry!) has been fabulous!