Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Lynn and Lisa were very responsive and helpful with my concern! Everything was explained properly. Thank you to these two :)
Thank you for leaving us a review! Lynn and Lisa are rockstars! 🤩 So glad they got you all sorted, we are always here if you need us! 💪
Cheers,
Joshua - Smile Team 🧙♂️
Smile.IO has been awesome for us. It was super easy when we migrated from another rewards program, they took care of everything. When I asked about upgrading to the new platform they took care of all of it within no time at all. They even took care of designing our templates for us to fit our website. And followed up to make sure everything was to our liking. Would definitely recommend.
Excellent app and simple to use
We use Smile to help reward our most loyal customers! The Smile team (thanks, Larry!) is incredibly responsive and super helpful. They took the time to answer a bunch of questions we had, and it’s a pleasure to be working with them!
Thank you so much for taking the time to share your feedback with us. We are so glad that your experience working with our team (and Larry!) has been fabulous!
An App to recommend! Go for it!
(And also big thanks to Lisa for the amazing Help! (Hero of the Day))
Thank you so much for taking the time to leave a review 🤩 It was a pleasure assisting you!
Lisa - Smile Team ✨
Smile is a lovely and nice app with lots of nice features and points which are all really good.
Tip top lovely help from Jade, she's the best! =D
Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
We have had great success with this app. We have been a customer for 6 years! All features of the app work nicely and our customers seem to respond well to earning and spending "Peppermint Points"! :-)
Wow, 6 years! Thank you so much for your support for all this time! 💖
We've been using Smile for more years than I can count and have seen huge utility with engaging our customers, both in loyalty points and customer referrals. And very interaction with the Smile support team has been top-tier, rapid & helpful responses. Can't recommend highly enough.
Thanks for the kinds words and top-notch review! We're so happy to hear how useful Smile has been for you over the years and that you've always had a great experience with our support team 😁
Update 2024: Hannah provided an excellent support
Loved the concept of this program. Creating long term realtion with the customers by awarding them points for each purchase. Easy to setup .. Good work sweet tooth team
I think this is such a unique and fun app.!! I just love it!!! Thank you sweet tooth