Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

November 23, 2015

I am currently using the free version and it adds a ton of value to my website. I am excited for the business to scale so that I can take advantage of the paid features of this app. Thank you!

Cabooties
United States
Almost 4 years using the app
August 26, 2020

Great app and easy to use. It included everything that we needed in a loyalty rewards program. Excellent customer service as well!

Beeja May
Canada
Almost 4 years using the app
Smile.io replied August 26, 2020

Thank you so much for your 5-star review! We love hearing about your experiences and feedback, thank you for sharing! 💖

July 7, 2023

This app is wonderful! Easy to use and they have great support. Jade was so nice and she helped me with some updates following some business changes. It's so nice to know that you are supported within minutes of reaching out. I'm happy with the connections to social media where my customers can earn points for signing up or sharing my products and/or blogs on these platforms. :)

Mila Inspired LLC
United States
Almost 4 years using the app
Smile.io replied July 7, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

October 7, 2016

Great app for loyalty reward points!

Perfume Amour
United States
Almost 4 years using the app
August 1, 2016

Just installed, seems great so far!

Sparkle Sweat Shop
United States
Almost 4 years using the app
June 24, 2017

Easy to install! Great customer service, customers love it!

Ears Full Of Sugar
United States
Almost 4 years using the app
December 31, 2018

Amazing updates this year! Thanks so much for allowing more customization to the layout/position of the launcher. The ability to hide the launcher on certain pages is also a very important feature for mobile store displays. Customers were having difficulty being able to click "add to cart" on a product because of the launcher placement on product pages. Thanks a ton; great app!

WHYLD Skincare
United States
Almost 4 years using the app
December 8, 2023

Great support, very responsive and helpful. Problems fixed with ease.

The Foodworks
Thailand
Over 3 years using the app
Smile.io replied December 10, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited August 14, 2020

This is by far the best Loyalty Rewards App available for shopify at the mosty reasonable price considering the customisation. It allows for the small business owner to get something solid in place in order to grow, starting at a mere 50 bucks. I love this program and I capitilized within 24 hours by social media marketing and Klaviyo integration. The only things it's missing, which may be something I get as I upgrade, is the ability to reward people for leaving a review. That would be awesome at the entry stage. I give this App 4.5 stars but will put down 5 as this is essential to any small business starting out and indeed going forwards. I can't see me ever uninstalling this amazing app.

UPDATE: Now I am definitely giving this a 5 star review. I added the Judge.me app, integrated it and now my customers have the option of gaining reward points for leaving product reviews. I am satisfied!

WytchWood
United States
Almost 4 years using the app
Smile.io replied August 14, 2020

Thank you so much for this amazing review! It's so great to hear that we're able to help you grow!

January 2, 2023

Fantastic app, Have it used for a while. Will continue to use it in the future. Highly recommended..

Beard and Bones
United Kingdom
Almost 4 years using the app
Smile.io replied January 4, 2023

Thank you so much for your generous vote of confidence, knowing we have provided a consistently remarkable experience makes us very happy - we will keep up that work!
- the Smile Team :)