Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Lisa was extremely helpful. She answered right away. She addressed my issue quickly and sent me directions to help our customers use smile rewards. Thank you!
Thanks for leaving a review! We agree that Lisa is indeed helpful 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Lynn, Abby and the team at Smile.io are amazing! Abby was quick to help me in the chat online and I was able to get the answers I needed right away. Toward the end of our chat, she casually mentions that a customer just made a repeat order on my site. I've only had this app installed a week and it's working beautifully! Thank you Smile.io!
Joshua was superb! Very helpful and informative. Helped me resolve a problem quickly and efficiently and he has excellent gif taste.
Lovely chap :)
Why thank you for the high praise my friend! It was wonderful chatting today, return for quick help and sick gifs anytime, we have both in equal supply! 😎
Cheers,
Joshua - Smile Team 🧙♂️
Very happy with the customer service from Smile. Great support from Angie and Brandon when we had a technical issue. Fixed quickly and easily. Thanks you two!
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Very user-friendly and great customer service with quick response to chat requests! I love this app!
Lisa went above and beyond to help me figure out a solution to a problem! Very creative and provided screenshots (I am a visual learner)! Exceptional customer service! Thank you, Lisa!
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
We've used Smile for a fair few years now and can only say good things the app itself and the support provided. Many new features coming which look great. Fantastic that they are not resting on their laurels.
The support I have received for any of my queries has been second to none. Particularly the support I have received from Joana (27/09) - she answered all of my questions in a polite manner, and offered workarounds for our unique needs. Thank you.
Thanks so much for taking the time to leave a review! We really appreciate it and are happy to hear that you enjoying Smile. Don't hesitate to reach out if you need anything else!
Awesome app, just perfect to get started with a loyalty program for your online store. Discovered the app quite by chance and happy to install it and launch our version of loyalty/give-back program
Good support, was easily able to answer my question.
Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩
Smile Team✨
Sweet Tooth is always improving for the best! We can now cash in points through our pos system... Awesome App!
We have been using this app for a couple months now and it has proven to be a great way to engage our customers more with our business and it definitely helps to get a lot of returning customers. The customer support has been great as well, we have loved working with the Sweet Tooth team.