Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Very happy with the customer service from Smile. Great support from Angie and Brandon when we had a technical issue. Fixed quickly and easily. Thanks you two!
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Very user-friendly and great customer service with quick response to chat requests! I love this app!
Lisa went above and beyond to help me figure out a solution to a problem! Very creative and provided screenshots (I am a visual learner)! Exceptional customer service! Thank you, Lisa!
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
We've used Smile for a fair few years now and can only say good things the app itself and the support provided. Many new features coming which look great. Fantastic that they are not resting on their laurels.
The support I have received for any of my queries has been second to none. Particularly the support I have received from Joana (27/09) - she answered all of my questions in a polite manner, and offered workarounds for our unique needs. Thank you.
Thanks so much for taking the time to leave a review! We really appreciate it and are happy to hear that you enjoying Smile. Don't hesitate to reach out if you need anything else!
Awesome app, just perfect to get started with a loyalty program for your online store. Discovered the app quite by chance and happy to install it and launch our version of loyalty/give-back program
Lisa was super helpful and attentive when finding information about our loyalty and rewards program settings.
It was an absolute pleasure chatting with you! Thank you so so much for taking the time to leave this review and for your kind words 💖💛
Lisa - Smile Team ✨
Good support, was easily able to answer my question.
Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩
Smile Team✨
Sweet Tooth is always improving for the best! We can now cash in points through our pos system... Awesome App!
We have been using this app for a couple months now and it has proven to be a great way to engage our customers more with our business and it definitely helps to get a lot of returning customers. The customer support has been great as well, we have loved working with the Sweet Tooth team.
Love the app! Had a little trouble at the beginning with Reward Codes but after chatting with Maggie she cleared everything up and not only told me how to fix my problem but went ahead and fixed it for me!
This app is a MUST HAVE for all e-commerce store owners that want to take their customer's user experience to the next level with customized rewards program.
Not only that, the fact that they have customer support chat using another one of our favorite apps (Intercom.io) is a plus. Shoutout to Kellen and Maggie for the great support! :-)
- Kyle Musser
Digital Marketing Director
Thanks Kyle! We really appreciate the five-star review and the awesome feedback about our app and Support team. 😄