Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,662)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

April 14, 2022

We use this app for our rewards and referrals. It is easy to integrate, but doesn't reward perfectly with our subs platform, and rewards aren't super easy to configure, but I think it's probably the best platform available and setup is minimal. Customer service is great.

Lazy Flora
United Kingdom
About 5 years using the app
Smile.io replied April 16, 2022

Thanks for leaving your honest feedback! Hearing this is really important for us as we try to develop the product more to better fit the needs of our merchants in the future. We're happy to hear that our support team was able to help you! Hopefully, as we release more features, you are able to find everything you need 💕

Edited September 11, 2017

Updated to 5 stars. I accidentally deleted this app. I got Shopify's team to help me track it down and thankfully re-activated it. One huge bonus was they kept my program paused, so my customer's points were all safely saved! YAY!!!!

This is a super sweet app! One star off as I was hoping to customize the order of the list of the rewards that pop up. I am looking to increase social media engagement and shopping, so I'd like those two to be the top two icons for the rewards. Else everything in this works fantastically. Especially the customer service is amazing!

Kara Weaves
India
About 5 years using the app
April 23, 2022

Smile works great with our online and in-store customers rewards really easy to use and great support.

The Makeup Shack
United States
About 5 years using the app
Smile.io replied April 23, 2022

We're so glad Smile is working great for you and your customers, and that our support has been helpful😊 Thank you for taking the time to leave a review! It was a pleasure chatting with you today 💛 Nicole

July 31, 2017

Super easy to set up and add to my Shopify store. Love it!

Abboo Candle Co
United States
About 5 years using the app
November 2, 2023

We have had the pleasure of being partnered with Smile for more than five years now and we can confidently say that they provide exceptional service to their customers. Their rewards program is easy-to-use with a beautiful interface that is constantly innovating, making it a top choice for anyone looking to implement a loyalty program. The team at Smile is always looking for ways to improve their offerings and provide the best possible experience for their clients. We highly recommend Smile to anyone who is looking for a reliable and user-friendly solution for their rewards program needs.

Glitter Planet
United Kingdom
About 5 years using the app
Smile.io replied November 4, 2023

Thank you so much for the kind words and for taking the time to leave this review 🤩 We really appreciate it 💖 And we are delighted that you find Smile so reliable and user-friendly 😊

Please let us know if there is anything else we can do to support you!

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

May 30, 2018

This rewards program app is really awesome!

Blazed Vapes
United States
About 5 years using the app
November 21, 2023

Lisa was very helpful and knowledgeable :)

Read Between The Lines®
United States
About 5 years using the app
Smile.io replied November 23, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

Edited April 29, 2022

I love the design of this reward program. Super easy to use and a great rewards program. I love it and highly recommend it! Really great customer support as well!

Drop Dee Guitars
United States
About 5 years using the app
Smile.io replied April 29, 2022

Thank you for your kind words, it was a pleasure helping you today :) -Jade <3

December 20, 2020

Smile Rewards is very user friendly for a beginner and there are a lots of features available on the Free Plan.
The Customer Service chat are very helpful :)
I love using this App to reward my customers and to build my customer referral base :)

Beautifully Well Box
Australia
About 5 years using the app
Smile.io replied December 20, 2020

Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄

Edited April 23, 2016

So far so good! The instructions were clear, making it easy to set up. Can't wait to see it in action.

Pretty Jelly
United States
About 5 years using the app