Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Awesome app, just perfect to get started with a loyalty program for your online store. Discovered the app quite by chance and happy to install it and launch our version of loyalty/give-back program
Lisa was super helpful and attentive when finding information about our loyalty and rewards program settings.
It was an absolute pleasure chatting with you! Thank you so so much for taking the time to leave this review and for your kind words 💖💛
Lisa - Smile Team ✨
Good support, was easily able to answer my question.
Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩
Smile Team✨
Sweet Tooth is always improving for the best! We can now cash in points through our pos system... Awesome App!
We have been using this app for a couple months now and it has proven to be a great way to engage our customers more with our business and it definitely helps to get a lot of returning customers. The customer support has been great as well, we have loved working with the Sweet Tooth team.
Love the app! Had a little trouble at the beginning with Reward Codes but after chatting with Maggie she cleared everything up and not only told me how to fix my problem but went ahead and fixed it for me!
This app is a MUST HAVE for all e-commerce store owners that want to take their customer's user experience to the next level with customized rewards program.
Not only that, the fact that they have customer support chat using another one of our favorite apps (Intercom.io) is a plus. Shoutout to Kellen and Maggie for the great support! :-)
- Kyle Musser
Digital Marketing Director
Thanks Kyle! We really appreciate the five-star review and the awesome feedback about our app and Support team. 😄
We use this app for our rewards and referrals. It is easy to integrate, but doesn't reward perfectly with our subs platform, and rewards aren't super easy to configure, but I think it's probably the best platform available and setup is minimal. Customer service is great.
Thanks for leaving your honest feedback! Hearing this is really important for us as we try to develop the product more to better fit the needs of our merchants in the future. We're happy to hear that our support team was able to help you! Hopefully, as we release more features, you are able to find everything you need 💕
Updated to 5 stars. I accidentally deleted this app. I got Shopify's team to help me track it down and thankfully re-activated it. One huge bonus was they kept my program paused, so my customer's points were all safely saved! YAY!!!!
This is a super sweet app! One star off as I was hoping to customize the order of the list of the rewards that pop up. I am looking to increase social media engagement and shopping, so I'd like those two to be the top two icons for the rewards. Else everything in this works fantastically. Especially the customer service is amazing!
Smile works great with our online and in-store customers rewards really easy to use and great support.
We're so glad Smile is working great for you and your customers, and that our support has been helpful😊 Thank you for taking the time to leave a review! It was a pleasure chatting with you today 💛 Nicole