Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,654)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

November 2, 2023

We have had the pleasure of being partnered with Smile for more than five years now and we can confidently say that they provide exceptional service to their customers. Their rewards program is easy-to-use with a beautiful interface that is constantly innovating, making it a top choice for anyone looking to implement a loyalty program. The team at Smile is always looking for ways to improve their offerings and provide the best possible experience for their clients. We highly recommend Smile to anyone who is looking for a reliable and user-friendly solution for their rewards program needs.

Glitter Planet
United Kingdom
About 5 years using the app
Smile.io replied November 4, 2023

Thank you so much for the kind words and for taking the time to leave this review 🤩 We really appreciate it 💖 And we are delighted that you find Smile so reliable and user-friendly 😊

Please let us know if there is anything else we can do to support you!

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

May 30, 2018

This rewards program app is really awesome!

Blazed Vapes
United States
About 5 years using the app
November 21, 2023

Lisa was very helpful and knowledgeable :)

Read Between The Lines®
United States
About 5 years using the app
Smile.io replied November 23, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

Edited April 29, 2022

I love the design of this reward program. Super easy to use and a great rewards program. I love it and highly recommend it! Really great customer support as well!

Drop Dee Guitars
United States
About 5 years using the app
Smile.io replied April 29, 2022

Thank you for your kind words, it was a pleasure helping you today :) -Jade <3

December 20, 2020

Smile Rewards is very user friendly for a beginner and there are a lots of features available on the Free Plan.
The Customer Service chat are very helpful :)
I love using this App to reward my customers and to build my customer referral base :)

Beautifully Well Box
Australia
About 5 years using the app
Smile.io replied December 20, 2020

Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄

Edited April 23, 2016

So far so good! The instructions were clear, making it easy to set up. Can't wait to see it in action.

Pretty Jelly
United States
About 5 years using the app
September 23, 2015

I am absolutely loving the Sweet Tooth Loyalty program! It's user friendly and super simple to set up. My customers are also loving that I'm able to provide them with a rewards program, so I'm thankful for Sweet Tooth's usability!

Alexandra Kathlyn Accessories
Canada
About 5 years using the app
May 23, 2018

A very simple-to-use, effective customer loyalty programme. Integrates well with our store and we have plenty of customers using it. I love the recent integration with Judge.Me and we've seen our number of reviews significantly increase as a result of being able to offer rewards for product reviews. We had a slight issue recently and Roel was great, prompt and very patient in helping us sort things out. Would recommend this app to anyone looking to build a loyalty programme!

An Uplifted Day
Singapore
About 5 years using the app
September 19, 2019

I found the app easy to set up .... I will definitely recommend Smile to other shopify users ..... Thank you

Yarninspired
Australia
About 5 years using the app
Smile.io replied September 19, 2019

Thank you for the five star rating! We really appreciate it! 😄

March 19, 2016

Easy to use and even the free version gives you a great start when building customer loyalty.

Gecko Shack Limited
United Kingdom
About 5 years using the app