Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,654)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

December 26, 2019

we have used smile.io for about 3 months now. it provides a stable and independent platform for rewarding customers. we are happy with it. but the ease of use and stability of this app don't come cheap! the really good and useful features are at least 199+ p.m.

The Supplement Warehouse Pte Ltd
Singapore
About 5 years using the app
Smile.io replied December 26, 2019

Thank you for the five-star review, and candid feedback! 🙂

September 28, 2023

Jade was SUPER fast to respond and got my icon back on my new theme within seconds! She also showed me how to do it myself in the future in case I switch themes again :)

Calico Rose Boutique
United States
About 5 years using the app
Smile.io replied September 29, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

April 5, 2017

Good way to engage loyal customers!

Foodcraft
Hong Kong SAR
About 5 years using the app
October 19, 2016

Sweet way to earn loyalty. Works well, no hiccups!

Little Bay Root
United States
About 5 years using the app
June 22, 2018

Maggie was super helpful with answering a quick question. The program is easy to use and setup. Recommend!

Jax And Pepper
United States
Almost 5 years using the app
April 27, 2023

We've loved using Smile for our Rewards Program platform, it's easy to use not just for customers but for us as well on the back end. The customer service is quick, friendly, and helpful while getting the information across in an easy-to-understand fashion. Jade was extremely helpful in helping me make sure Smile was integrated properly into our other sales channels.

JessaKae
United States
Almost 5 years using the app
Smile.io replied April 27, 2023

Thank you for taking the time to leave a review, I am glad I could assist today ❤️ - Jade & The Smile Team <3

March 30, 2023

I needed assistance updating an offer for our store and Jade was incredibly fast and helpful in doing so!

Simply Organic Beauty
United States
Almost 5 years using the app
Smile.io replied March 30, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3

August 15, 2022

Good customer service. Always prompt and helpful in their replies. Install was straight forward and easy to understand.

www.MPCSupply.com
United States
Almost 5 years using the app
Smile.io replied August 15, 2022

Thanks for taking the time to leave us feedback, we appreciate you! 🤩 Glad I was able to get you sorted and on your way to making millions! 💸 Thanks again my friend!

Cheers,
Joshua - Smile Team 🧙‍♂️

Edited February 1, 2024

Quick answer, made me laugh with gifs LOL thanks byeeee

The Sassy Olive
United States
Almost 5 years using the app
Smile.io replied December 19, 2023

Thanks so much for taking the time to leave a review! So glad to hear that our support team was able to provide you with such great customer service. They absolutely rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

February 19, 2016

Easy to setup, easy UI and quick support. Highly recommend to other shop owners to succeed in retaining customers.

Island Doggie
United States
Almost 5 years using the app