Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

May 23, 2018

A very simple-to-use, effective customer loyalty programme. Integrates well with our store and we have plenty of customers using it. I love the recent integration with Judge.Me and we've seen our number of reviews significantly increase as a result of being able to offer rewards for product reviews. We had a slight issue recently and Roel was great, prompt and very patient in helping us sort things out. Would recommend this app to anyone looking to build a loyalty programme!

An Uplifted Day
Singapore
About 5 years using the app
September 19, 2019

I found the app easy to set up .... I will definitely recommend Smile to other shopify users ..... Thank you

Yarninspired
Australia
About 5 years using the app
Smile.io replied September 19, 2019

Thank you for the five star rating! We really appreciate it! 😄

March 19, 2016

Easy to use and even the free version gives you a great start when building customer loyalty.

Gecko Shack Limited
United Kingdom
About 5 years using the app
December 26, 2019

we have used smile.io for about 3 months now. it provides a stable and independent platform for rewarding customers. we are happy with it. but the ease of use and stability of this app don't come cheap! the really good and useful features are at least 199+ p.m.

The Supplement Warehouse Pte Ltd
Singapore
About 5 years using the app
Smile.io replied December 26, 2019

Thank you for the five-star review, and candid feedback! 🙂

April 5, 2017

Good way to engage loyal customers!

Foodcraft
Hong Kong SAR
About 5 years using the app
October 19, 2016

Sweet way to earn loyalty. Works well, no hiccups!

Little Bay Root
United States
About 5 years using the app
June 22, 2018

Maggie was super helpful with answering a quick question. The program is easy to use and setup. Recommend!

Jax And Pepper
United States
Almost 5 years using the app
March 30, 2023

I needed assistance updating an offer for our store and Jade was incredibly fast and helpful in doing so!

Simply Organic Beauty
United States
Almost 5 years using the app
Smile.io replied March 30, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3

August 15, 2022

Good customer service. Always prompt and helpful in their replies. Install was straight forward and easy to understand.

www.MPCSupply.com
United States
Almost 5 years using the app
Smile.io replied August 15, 2022

Thanks for taking the time to leave us feedback, we appreciate you! 🤩 Glad I was able to get you sorted and on your way to making millions! 💸 Thanks again my friend!

Cheers,
Joshua - Smile Team 🧙‍♂️

February 19, 2016

Easy to setup, easy UI and quick support. Highly recommend to other shop owners to succeed in retaining customers.

Island Doggie
United States
Almost 5 years using the app