Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,700)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.

January 6, 2025

Jade was great help in assisting me. Very good service and am very happy with the app

NatureChest
United States
About 2 years using the app
Smile.io replied January 8, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

March 6, 2025

Support is quick if you need it and the program is easy to set up and use.

Wick of Hope
Canada
6 months using the app
Smile.io replied March 8, 2025

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️

- Smile Team ✨

December 6, 2024

We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.

Avital's Apiaries
United States
About 3 years using the app
Smile.io replied December 8, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

March 5, 2025

Identified and fixed the issue quickly. Great to work with!

Sender to the Summit Snacks
Canada
Over 1 year using the app
Smile.io replied March 7, 2025

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

February 20, 2025

App (also in the free version) is great! You get more or less really great value for nno money at all - hard to find in other apps on the store. Also support team is more than helpfull and has a great feeling for customers and their special needs (especially for small businesses)!
I can totaly recoomend the app the the support team! Love it!

Ginmacher - Münchner Dry Gin
Germany
3 days using the app
Smile.io replied February 22, 2025

We smiled reading this review! Thank you so much :)))

Edited January 31, 2025

A winner for customer service alone!

The functionality is all there, whats not to like!

Psychi
United Kingdom
Over 4 years using the app
Smile.io replied January 30, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Edited March 11, 2025

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Jade has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
Spain
11 months using the app
Smile.io replied November 23, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

February 25, 2025

This is an amazing rewards app. I highly recommend going with Smile. They offer a ton of different cool features and give you a lot of good things to work with!

AuthenticLook
United States
5 days using the app
Smile.io replied February 27, 2025

Thank you so much for taking the time to leave this review 💖 I'm so glad to hear you're loving Smile 🤩

Lisa - Smile Team✨

February 27, 2025

Great app, and very usefull support team.
Thank you!

SOSKIN
France
Almost 4 years using the app
Smile.io replied February 28, 2025

Thank you for taking the time to leave this thoughtful review - we appreciate it!

March 13, 2025

Recomiendo la app para fidelización de clientes, tienes bastantes funciones que permiten establecer una relación más cercana y de beneficios para los clientes.

FreeMet 🌎 💙
Chile
Over 3 years using the app
Smile.io replied March 15, 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂