Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Shelby was incredibly helpful and prompt, immediately knowing the answer! Smile is fortunate to have such an outstanding team member on their staff.
We smiled reading this review! Thank you so much :)))
Andrea was quick to help and answer my questions regarding my account, and I appreciate her!
We are so glad Andrea was able to assist you! Thanks for your lovely review!
Was able to resolve the issue immediately
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Lisa was very helpful with answering my question. She took the time to provide screenshots which was good so I could share them with my customer as she navigated the site. I appreciated her assistance.
Thank you for this lovely review - we think Lisa is great too! :)
Been using Smile for years and just had my first issue which needed attention. Karen F was assigned to case and delivered fast and helpful customer service that remedied my issue in a matter of hours. Very happy with overall outcome and would recommend
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Lisa was a huge help to me when setting up this app. I was not sure on how to go about things and Lisa helped me every step of the way!!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
The few times I have had to speak/write with the staff at Smile have been nothing but exceptional. They really are there to help and made sure all my concerns and/or issues were resolved. It is very nice to still see some companies out there will great customer service.
Best,
Mike Brown
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
Super awesome and helpful support.. Prob the best Loyalty & Rewards app you can use on Shopify right now by far..
We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)))
very helpful and even gave a follow up email :)
Thank you for leaving us a review, we appreciate it! 💖
Smile Team ✨
After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.
The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.
We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)