Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 9, 2024

Smile has been an amazing experience and tool for my business providing a rewards program.

Terri Van Horn Collection
United States
Over 1 year using the app
Smile.io replied October 12, 2024

Thank you for taking the time to leave a review! We really appreciate the 5-star rating! 💛

December 5, 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
Latvia
10 months using the app
Smile.io replied December 6, 2024

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

November 15, 2024

Shelby was incredibly helpful and prompt, immediately knowing the answer! Smile is fortunate to have such an outstanding team member on their staff.

Vip Barber Supply
United States
About 2 years using the app
Smile.io replied November 16, 2024

We smiled reading this review! Thank you so much :)))

September 16, 2024

Very responsive and helpful! I have recently re-vamped my plan and they were very helpful in navigating best practices for best results :)

Acid Queen Jewelry
United States
Almost 5 years using the app
Smile.io replied September 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

November 12, 2024

Andrea was quick to help and answer my questions regarding my account, and I appreciate her!

The Southern Loft
United States
About 2 years using the app
Smile.io replied November 14, 2024

We are so glad Andrea was able to assist you! Thanks for your lovely review!

August 19, 2024

We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!

Vanillapup
Singapore
About 6 years using the app
Smile.io replied August 21, 2024

We are so glad you're loving the features & the service - we hope to continue to help you for many years to come :)

-Hannah & Andrea

September 11, 2024

Been using Smile for awhile. everything works like what I wanted. Satisfied. and would like specifically give a 5 star rating to Hannah who reply me in a fast manner and got my problem solved immediately.

Bros - Living Wing Sdn Bhd
Malaysia
11 months using the app
Smile.io replied September 13, 2024

Thank you so much for your review! I'm so happy to hear you're satisfied with Smile and I'm glad I could help with your questions quickly!
-Hannah :)

October 10, 2024

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions.

Dolby Drums
United States
3 months using the app
Smile.io replied October 12, 2024

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)

September 28, 2024

They were very helpful in helping me set up my account and making all the necessary changes. I really like their customer service. Extremely helpful.

Giselle Boutique
United States
3 months using the app
Smile.io replied September 30, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 7, 2024

Super awesome and helpful support.. Prob the best Loyalty & Rewards app you can use on Shopify right now by far..

El Blunto
United States
14 days using the app
Smile.io replied November 9, 2024

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)))