Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Amazing customer service! The staff was very knowledgeable and helpful. They immediately answered my questions and concerns when I needed them. The program itself is beneficial in maintaining consumers!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
I have had all my questions answered in a timely manner. And when I was not able to answer back quickly, once I responded, another team member took over and knew what to do!
Thank you for leaving us a review, we appreciate it! 💖
Smile Team ✨
Lynn provided really great service, was super helpful and a pleasure to interact with. Very much appreciated. Thank you, Lynn!
Thank you so much for the 5-star rating 💖
If you need any help, please do not hesitate to reach out.
Smile Team ✨
Smile is awesome to work with! Customers love the rewards program!
Thank you for the 5-star review and your kind words! We're happy to hear that your customers are loving Smile too. 💖
Shelby - Smile Team ✨
Smile does everything we want and integrates with the other apps we use for a holistic approach to managing and encouraging members to join and use the program. The support is fantastic.
Thank you for this lovely review, we are really glad you found the support fantastic :)
this is great app to get the customer back to our store with loyalty and rewards.
Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩
Great to work with, thank you
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Thank you so much to Lynn P. for being so thorough and quick in helping me out as if it were her own work. Great customer service!
We smiled reading this review! Thank you so much :)
I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.
Thank you for your review! We are so glad that you had your questions answers clearly :)
I thought I had lost my customer's data with all their points but Cole was able to help me recover them quickly! I'm glad I chose Smile over other rewards apps. It's easy to manage and simple to use from the customer's perspective as well.
Thank you for your lovely review! We are happy to hear you find the app easy to use from both business and customer perspective.