Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,621)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 12, 2024

Andrea was quick to help and answer my questions regarding my account, and I appreciate her!

The Southern Loft
United States
About 2 years using the app
Smile.io replied November 14, 2024

We are so glad Andrea was able to assist you! Thanks for your lovely review!

October 16, 2024

The staff at Smile.io were quick to respond, and a delight to deal with. The plugin itself seems solid, I've been on the free tier for a few months now, but it's never caused any issues and eventually I'd like to upgrade to integrate a review plugin too.

BioGenesis Laboratory
United States
4 months using the app
Smile.io replied October 18, 2024

Thanks so much for taking the time to leave this lovely review! We really appreciate it 🙏

- Smile Team ✨

September 18, 2024

Smile has been wonderful for us. When we ran into an issue support was immediate and extremely helpful!

American Filament
United States
About 3 years using the app
Smile.io replied September 22, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

Edited November 19, 2024

Starting our Loyalty programm with SMILE has been so easy and seemless. Our Customer responses have been great.
And Smile's customer services have been amazing - thanks
The Smile Team have been BRILLIANT and so helpful, every step of the way.
Highly recommended

DAWL Diet Co.
United Kingdom
About 2 months using the app
Smile.io replied October 12, 2024

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

October 9, 2024

Smile has been an amazing experience and tool for my business providing a rewards program.

Terri Van Horn Collection
United States
Over 1 year using the app
Smile.io replied October 12, 2024

Thank you for taking the time to leave a review! We really appreciate the 5-star rating! 💛

October 10, 2024

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions.

Dolby Drums
United States
3 months using the app
Smile.io replied October 12, 2024

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)

September 16, 2024

Very responsive and helpful! I have recently re-vamped my plan and they were very helpful in navigating best practices for best results :)

Acid Queen Jewelry
United States
Almost 5 years using the app
Smile.io replied September 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

November 7, 2024

Super awesome and helpful support.. Prob the best Loyalty & Rewards app you can use on Shopify right now by far..

El Blunto
United States
14 days using the app
Smile.io replied November 9, 2024

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)))

September 11, 2024

Been using Smile for awhile. everything works like what I wanted. Satisfied. and would like specifically give a 5 star rating to Hannah who reply me in a fast manner and got my problem solved immediately.

Bros - Living Wing Sdn Bhd
Malaysia
11 months using the app
Smile.io replied September 13, 2024

Thank you so much for your review! I'm so happy to hear you're satisfied with Smile and I'm glad I could help with your questions quickly!
-Hannah :)

December 4, 2024

Was able to resolve the issue immediately

Bums and Roses
United States
Over 3 years using the app
Smile.io replied December 6, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏