Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,557)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

May 10, 2022

Smile is easy to use and customise, we like it. Had some great assistance via their Live Chat today - thank you Joshua!

Scout & Co
United Kingdom
Over 4 years using the app
Smile.io replied May 10, 2022

Thanks for the great feedback! It was my pleasure chatting with you today! 😄Best of luck with your bonus event! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

January 5, 2022

The Smile app is great, as is their customer service! Highly recommend. And the loyalty program is great for our customers!

Clive Coffee
United States
Over 4 years using the app
Smile.io replied January 6, 2022

Thank you so much for this amazing review 🤩 Glad to hear that you're loving the app so far!

September 18, 2016

Just set up. Was very easy so far.

Phillys Equine
Australia
Over 4 years using the app
Edited August 7, 2024

There is a free option which was a great place for us to start. Once we got a hang of it, it was super easy to use & works great for a small e-commerce

The Growers Exchange
United States
Over 4 years using the app
Smile.io replied December 29, 2022

Thanks for your review! We are so glad you found the app easy to use and you're enjoying all of the features!

- Hannah & The Smile Team :)

September 11, 2017

Recently got this app and am very impressed with how clean it is visually and the features on the free plan.

We take a great deal of pride in our brand and the visuals that accompany it. The design customizations of this app allow us to build a program that matches our brand and does not look like an afterthought.

Playing around with all the features and customizations now, but so far really impressed!

I will post an update after a few weeks.

Lifeline Supply
Canada
Over 4 years using the app
Edited July 6, 2020

This is the best rewards app hands down. Integrates with just about everything. Great customer service too! Maggie is simply the best.

TBD Liquids
United States
Over 4 years using the app
Smile.io replied July 14, 2020

Thank you so much for your review! We're honoured! 😄
We agree - Maggie is awesome!

September 13, 2016

Awesome app! Install was super easy and a great way to increase brand loyalty!

Bobby And Bambis Gourmet Bakery
United States
Over 4 years using the app
Edited June 12, 2023

Great experience! Jade is excellent, as always! Very informative and easy to understand the explanation.

Shop Rongrong
United States
Over 4 years using the app
Smile.io replied April 19, 2023

Thank you for taking the time to leave a review and share your kind words, super happy I could assist today ❤️ - Jade & The Smile Team <3

January 26, 2017

Cool app so far, super useful, just enough for free as well

We Are Hairy People
United Kingdom
Over 4 years using the app
January 25, 2018

The customer service is top of the line with this app. A great way to help customers feel like they belong! Love it so far, thanks!

Pinstopshop
United States
Over 4 years using the app