Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Smile has been a great app for our loyalty program. It's full of features, but not confusing to use like other apps available. Really appreciate how Smile have prioritised the UX for both the end users and also us as a merchant. The new 'Points at Checkout' feature is great!
Their customer support is also very responsive and helpful!
Thank you for taking the time to leave such a kind review ❤️ We are so happy to hear that you are enjoying Smile and all the features! Please feel free to reach out if you need anymore assistance - The Smile Team
easy to use and fun to explore
New to using, but seems great so far!
Lynn was prompt, courteous, and was able to answer our questions.
Thanks so much for taking the time to leave a review! <3 We are happy to hear that Lynn could help!
Yours in Loyalty,
✨ The Smile Support Team ✨
Really happy with this so far, I love how easy the setup was to complete!
Just been fantastic from the beginning... we have used Smile for over two years and they have always been there to help. Great product. Nothing better!
Thank you so much for taking the time to leave this review & for all your kind words! 💛
This app when combined with bulk discount is an awesome setup for your new shop. Reward your customers for becoming repeat customers and let them come back for more from you! My customers love the ability to earn points for buying the things they were going to get anyway from me.
Only option I would suggest adding is a way to send out emails to your customers with a points total to remind them about the totals.
Looks pretty good so far. Easy set up. Sort of surprised a couple basic features require membership but all in all, it seems pretty good! We'll see how it goes!
Great loyalty rewards program app and great customer service. David went over adb above :)
Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :)
Please let us know if there is anything else we can do to help.
Lynn helped me update my business information. I also asked questions about points and rewards and some new ideas on ways to redeem. Lisa was super helpful, has an amazing attitude and made my experience the best.
Thank you so much for your kind review! It was lovely chatting with you today 😊
Lisa - Smile Team ✨