Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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I really do like this app. I have customers who have signed up for my loyalty rewards. It is easy to see when customers earn points and see when new customers sign up for the rewards program. Each customer has their own account which you can look at, see the points they have earned, see their referral link, now if they could just add something to be able to offer double or triple points for specific time period.
We love Smile! It's an easy way to provide our customers with a great rewards experience and looks nice too. Their support is awesome. Specifically, Janelle is great and super helpful.
Thank you for the five-star review :) We really appreciate it!
Great app, dev is fast to respond and very helpful.
This has been a beautiful app to work with in comparison to our previous rewards app. The service is exceptional as well. There are a few intuitive pieces I would like to adjust but it's very user-friendly
Thank you for the kind words, and the five-star review! :)
Extremely helpful customer support, specifically Tess, who resolved the issue for us within hours. Thank you team.
Thank you for the five-star review! We're so happy you are loving Smile, and glad to hear our Support team were able to solve your issue. :)
I recently spoke to Shelby through the live chat feature on the app. They were quick to provide an answer along with sending screenshots to ensure we were both on the same page visually.
excellent customer service. great product. no glitches for the past 1.5 years I've been using this app.
Thank you so much for the review, and for sticking with us! We really appreciate it. 💖
Smile rewards are a great way for us to continually engage with our customers and encourage them to continue to shop with us. The customer service is BEYOND excellent!! If you're not sure how to do something,the staff there will walk you through things easily and quickly with videos and hand holding. Kudos guys for the excellent service!
Thank you so much for your lovely review 💖 We're so happy to hear about your excellent experience with Joshua! ✨ Please don't hesitate to reach out whenever - always happy to help! :)
Love this app! It seems like more functions were added recently too which is awesome. The only thing I wish would be changed back is for the pop up launcher to show text on mobile phones again instead of just an icon. The text was what made people click on it in my opinion and the majority of my customers are on mobile devices.
Program is great!
Top Notch customer service!
They are quick to respond and even quicker with the solution!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨