Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,557)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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By far the best free app I've used. Click our shop name just above this review to see it live in our store and get a feel for how it looks. Wish there was a way for the pop up to have it's own URL so you can point customers there and also wish you could create your own rewards on the free version (e.g. spend over £x for an extra 50 points) but otherwise, no complaints.
I have now been with Smile for 2 years and it has been amazing! Worth every penny. We have have consistently grown our membership and it has proven to be the best retention tool we have ever used. The customer service has been super helpful and friendly. A must have for anyone serious about customer service and retention.
Thanks so much for the glowing review! 🌟 We're always excited to help you reach your goals!
The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!
We're so glad Brandon was able to help you out today. We think he's pretty great too! Thanks for taking the time to leave a review. We really appreciate it!
Smile.io has truly transformed our customer experience! The rewards program has seamlessly integrated into our platform, providing our customers with an exceptional incentive to engage with our brand. Not only does it effortlessly boost customer loyalty, but the support from the Smile.io team has been outstanding. We wholeheartedly recommend this program to any business looking to enhance customer satisfaction. 100% satisfaction guaranteed!
Thanks so much for taking the time to write this review and for all your kind words 🤩 We're so glad to hear that your customers are loving Smile 🚀🌈
Don't hesitate to let us know if there is ever anything else we can help you with 💖
- Smile Team ✨
Love Smile! Such an awesome app that rewards my customers without me having to do a thing. Great for customer retention! Had an issue recently with my launcher not showing points and continuously needing my customers to log in. I got in touch with the Smile team and the issue was fixed within minutes. Even got a compliment on my products which was nice!
Would highly recommend this app to anyone looking for a rewards system for their website!
Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today (still laughing at your amazing tees, by the way 👕🐕🖕🤣) 💛💖💛
Lisa - Smile Team✨
The setup was super easy! Looking forward to seeing if my customers love it as much as I do!
Easy to use and clear instruction!
Nicole and Joana were quick, helpful and straight to the point on the solution I needed. Being in Customer Service myself, I can't give them enough stars for their great assistance! Thanks Nicole, Joana and Smile Team!
Thanks for taking the time to leave us a stellar review and the kind words about Nicole and Joana! They really are stars and we're so glad they were able to help you so much 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
nice app very quick and easy to use i would recommend
integrated nicely with my new website
xanacitytoronto.com
Andrea in support was amazing. She takes customer service to another level. Highly recommended app. Highly recommended company.
Thank you so so much for taking the time to write this review! So happy to hear Andrea gave you a great experience -- let us know if you need help with anything else!