Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,652)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

December 4, 2018

Great little app for a medium traffic sized site (free plan) can upgrade if you have a lot more traffic on your site/more options to choose from like the VIP options for customers, it was easy to install and we had it setup within minutes. We are running the Responsive theme from outofthesandbox and no issues so far!

The Free plan has a handful of options for customers to earn points such as friend referrals, social media likes/shares etc, could not ask for more from a free app! Keep up the good work

Grow On The Go
Canada
Almost 5 years using the app
Edited March 15, 2024

Love the app and the service is excelllent

Low Carb Emporium Australia
Australia
Almost 5 years using the app
Smile.io replied February 24, 2021

Thank you so much for your review ! This is super helpful 💖

February 24, 2017

Amazing user face easy and fun! All business' should reward their guests!!

Modernbotanicals
United States
Almost 5 years using the app
December 8, 2023

The customer service is very nice and helpful.

APRILSKIN US
United States
Almost 5 years using the app
Smile.io replied December 10, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

February 9, 2022

Great app! We have been using if for a while now and it has been useful to our customers and our company!

The Whittle Shortline Railroad - Wooden Toy Trains!
United States
Almost 5 years using the app
Smile.io replied February 10, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

Edited May 3, 2017

So far the app has been easy to use and very straight forward to implement. Top help and information from Stuart Arsenault, what a guy. Don't be afraid to ask them questions.

Sauce And Brown
United Kingdom
Almost 5 years using the app
Edited April 24, 2023

We have been using Smile for several years now, we needed to make some tweaks to the program and the customer service support we received was 1st class (thanks Jade).
Very happy with this app.

Legotanks
United Kingdom
Almost 5 years using the app
September 27, 2016

So easy to use and customers lovee it !

Trend Up Clothing
United States
Almost 5 years using the app
December 30, 2020

We've used smile since we launched our website and now we're phasing into integrating to an app they've been nothing but helpful, excellent customer service.

Older Ghosts
United States
Almost 5 years using the app
Smile.io replied December 31, 2020

Thank you so much for the kind words and five-star rating! Our Merchant Experience team is so happy to help out. 😄

Edited October 24, 2023

Good Customer support and hopefully should help boost the store!

RepairMedia
United Kingdom
Almost 5 years using the app
Smile.io replied April 15, 2020

Thanks so much for your honest review & feedback! Definitely helps us improve 💪