Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 13, 2016

Very easy to use, install and operate! Thanks!

Bertoncello Coffee Roasters
Australia
Over 3 years using the app
Edited October 9, 2019

I shouldnt have to upgrade to a new theme nor should i have to remove shopify saftey features. My customers keep getting emails about it but they ca not open it to see what its for.

Oak N Barrel Apparel
Canada
Over 3 years using the app
Smile.io replied October 9, 2019

Thanks for reaching out! We've sent an email your way! 🙂

October 8, 2016

Love that customers have an incentive to purchase.

Something Sweet Party Favors Llc
United States
Over 3 years using the app
August 9, 2016

Great app and very easy to setup - only started a couple days ago and getting great traction already.

Gin Foundry
United Kingdom
Over 3 years using the app
Edited September 30, 2016

DealsBlast.com rated Sweeth Tooth as 5 Stars

Excellent service, Great App, Highly recommended

DealsBlast.com is an online merchandise of Fashion, Health & Beauty, Mobile Accessories, Jewelery and more. We offer 50-75% OFF on entire inventory with Free Shipping Worldwide. Avail excellent deals at dealsblast.com

dealsblast.com

Dealsblast
Canada
Over 3 years using the app
Edited July 23, 2016

Really love how easy it was to install. Many of my customers have already signed up and are earning points!

Mindfulsoap
United States
Over 3 years using the app
October 12, 2022

Love the app! Easy to use. Set it and forget it. Any issue that did pop up, customer service was on it.

Wetplants
United States
Over 3 years using the app
Smile.io replied October 12, 2022

Thank you for your review! Glad we could help, great chatting! 🥰

Joshua - Smile Team 🧙‍♂️

September 22, 2020

Great app BUT super super super hard to get ahold of :( :( :(
Please contact me as I've been trying since last week, even contacted a personal rep.

Beautiful Brows and Lashes Professional
United States
Over 3 years using the app
Smile.io replied September 23, 2020

Hey there! I'm really sorry to hear that you've been having difficulties reaching us :( We've sent another email to help out!

Edited January 6, 2020

Smile.io is killing our customer relationship. They keep sending emails rapid fire style to our customers. Support is supposedly working on this but as of now this continues to cannibalize and crush our customer relationship. Support on our end is receiving an influx of complaints. We will be switching, but please, stop ruining our customer experience!

Tamethebeast
United States
Over 3 years using the app
September 13, 2023

Smile is very simple to start and implement, however, the free level will not last as long as you think and the next tier is quite a jump in price monthly. An in between or lower monthly cost would be desireable.

Twelve Oak Boutique
United States
Over 3 years using the app
Smile.io replied September 14, 2023

Thanks so much for taking the time to leave a review. We appreciate your feedback and are glad you found Smile easy to implement!

I have reached out personally via email to discuss our plans and pricing. We look forward to chatting soon!