Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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We love having this app as part of the buying experience for our customers. Great way to reward customers and drive/push sales for repeat purchases. Easily see what customers are earning and referring. The sales support staff was excellent in solving some back-end issues we had initially with setup.
Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂
Smile has been a great asset in offering something a little extra for our customers. And the customer service is great! I had a question recently about combing Smile codes with other Shopify discounts, and Brandon helped me out immediately!
Thank you for taking the time to leave your kind review. It was a pleasure chatting with you today ❤️ - Jade & The Smile Team <3
I have been using them for about 2 years now. Everything has been amazing with them so far. I just wish they had a built in SMS system as I have also been using Fivestars.com. Currently have over 10,000 customers phone numbers with points accumulated but no way of truly integrating all this into one single system.
Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this! 🙌
We have been using Smile for two years, and it's been great. Their support is incredible.
Thank you so very much for being a merchant with us these last 2 years! We also love to hear the word 'incredible' when it comes to our support team, so thank you for that as well 💖
Yours in loyalty,
✨ Smile Support Team ✨
Great app. Highly recommended. The customer support team is also very good at responding at the appropriate time.
Thank you so much for the review and 5 stars! We're so happy to hear our Support team was able to help out! 😄
Great app and really builds customer loyalty. We see the points getting used daily so people are coming back often!
Also Customer support Member Jade is very helpful! If the rest of the team is like Jade, you're in good hands!
Thanks
Thank you so much for your kind words, it was an absolute pleasure assisting you today. We are also happy to hear that Smile has been helping your store :) ❤️ - Jade & The Smile Team <3
We had a kind of a tricky situation about the placement of the Smile icon. The whole team at Smile.io was really responsive and attentive. Brady was particularly helpful and offered a solution that really worked for us. We'd recommend working with Smile.io and using this app for easy customer rewards and referrals.
Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that Brady was so helpful!
Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have implemented.
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
We've been using Smile.io to power our points program for more than a year, and we love it. It's easy to implement and really provides us with a key pillar to our customer retention strategy. The return on investment is great and saves us a lot of time and money versus building it ourselves. Smile works so well that we haven't had much need to access their support team for help or resources. It was only recently that we reached out for with technical questions as we look to improve our site. We were so happy with our interaction with Smile's Help Team. They are responsive, courteous, and generous with their time and attention. This single thread of interaction really boosted our opinion of Smile: we learned that the company is more than software engineers, they are also specialists in providing quality customer service. We highly recommend that you go with Smile!
Update: They continue to provide great customer service and attention when contacting support regarding issues or questions. Thank you so much!
Thank you so much for your glowing review 🤩We really appreciate the time you've taken here and we're thrilled to hear that Smile has been a great return on investment for your business! Also, thanks for the shout out to our support team -- we'll be sure to pass along your praise 🙌
Jade was very helpful :) Smile is an easy and useful tool for our customers that allows them to incentivised for their purchases.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team