Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,664)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

December 13, 2023

It is the best rewards program for your customers! Also, Lisa is a huge help for any questions about the app! Thank you, Lisa! You Rock!!!!

Aromatic Infusions
United States
Over 4 years using the app
Smile.io replied December 15, 2023

Thanks so much for taking the time to leave such kind words about both our app and Lisa! We agree, Lisa rocks 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

June 15, 2021

Absolutely Fantastic! Very easy to navigate and use, friendly interface, I don't think I could use any other app.

Rogue Online Pty Ltd
Australia
Over 4 years using the app
Smile.io replied June 15, 2021

Thank you for your awesome review! This definitely inspires us to provide more quality products and services to our merchant. ✨

Edited September 26, 2023

I had a fantastic customer support experience with Smile! They were incredibly responsive and promptly addressed my questions. We've used Smile for a few years now and it's been a valuable platform to help build and reward customer loyalty. Highly recommend.

Cheeky Chickadee Store
Australia
Over 4 years using the app
Smile.io replied May 24, 2023

Thank you for this kind review. We are delighted you found our support helpful and the onboarding process easy. Please reach out if there is anything else we can help with.

Cheers

The Smile Team

September 26, 2023

We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! I was just able to add Smile reward redemption to Shopify's new checkout extensibility thanks to Hannah and Jade - this is a fantastic addition to an already amazing app! Thank you for your support.

ECS Coffee
Canada
Over 4 years using the app
Smile.io replied September 28, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

April 30, 2021

Our customers LOVE smile. And SMILE has been great to work with to help us with our needs as a company. Keep up the great work, and thank you!

Survival Frog
United States
Over 4 years using the app
Smile.io replied May 1, 2021

Thank you so much for the 5-star rating and that your customers are loving Smile! 😄

June 13, 2018

Great Support system!
I had no idea how to generate a code for the coupon, and Maggie from live chat helped me a lot!
This app always provides better idea for fixing problems :) love this app

Raykim
United States
Over 4 years using the app
July 11, 2017

From sweet tooth to smile, this app has been very helpful in rewarding loyal customers and recruiting new ones. The support team has been helping us fix whatever issues and grow our members base. Abby and Elli have been very patient and detailed in our correspondence.

Housebound
Canada
Over 4 years using the app
November 22, 2016

So easy to set up! I cannot wait to see the outcome

Dulcenailsprinkles
United States
Over 4 years using the app
October 9, 2023

I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.

High Quality - The Lifestyle Store
United States
Over 4 years using the app
Smile.io replied October 11, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Edited November 1, 2024

The support from Smile's CS team is top-notch. I'm glad to see that they're constantly innovating.

C In2
United States
Over 4 years using the app