Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have implemented.
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
We've been using Smile.io to power our points program for more than a year, and we love it. It's easy to implement and really provides us with a key pillar to our customer retention strategy. The return on investment is great and saves us a lot of time and money versus building it ourselves. Smile works so well that we haven't had much need to access their support team for help or resources. It was only recently that we reached out for with technical questions as we look to improve our site. We were so happy with our interaction with Smile's Help Team. They are responsive, courteous, and generous with their time and attention. This single thread of interaction really boosted our opinion of Smile: we learned that the company is more than software engineers, they are also specialists in providing quality customer service. We highly recommend that you go with Smile!
Update: They continue to provide great customer service and attention when contacting support regarding issues or questions. Thank you so much!
Thank you so much for your glowing review 🤩We really appreciate the time you've taken here and we're thrilled to hear that Smile has been a great return on investment for your business! Also, thanks for the shout out to our support team -- we'll be sure to pass along your praise 🙌
Jade was very helpful :) Smile is an easy and useful tool for our customers that allows them to incentivised for their purchases.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
I love this app. It has really increased my customer engagement and has tons of great features to encourage engagement. I'm very happy with it.
Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖
Lisa - Smile Team ✨
App is great and does exactly what you'd expect it to. Customer service was also quick and on point. Thanks, Nicole!
Thank you so much for your kind and lovely review ❤️ We're glad that you're enjoying our app and I'll make sure to relay your message to Nicole!
I’ve just downloaded the app, using the free version and so far so good. Really easy to set up & looks beneficial for customer loyalty.
I have to say Lisa from customer service was extremely helpful when I used the live chat. I don’t often leave reviews, however i was so impressed I thought it was important to do so, she is a credit to the company.
We are delighted you like app and that the service you received from Lisa was so impressive.
We really appreciate you taking the time to leave us a review.
Please reach out if we can help with anything else.
Cheers
The Smile Team
Excelente aplicación, la recomiendo 100%. Impulsa y motiva a los clientes a consumir en nuestra tienda, acumular puntos y son felices cuando canjean sus puntos por créditos.
Thank you so much for your lovely review! 💖
I love this app for gaining customer retention! Customer service is quick and responsive too! Been using it for years and highly recommend it.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 💛
Support has been amazing. This app is so easy to use and works seamlessly. I've had it for several months now, and many customers are cashing in on their rewards.
Hi there! Thank you so much for your 5 star review! We're glad support was able to help out :)
Smile is such an integral part of our business. We are thrilled to offer such a robust loyalty system to our customers and they love it too! Thank you!
Thank you so much for the 5-star review ✨