Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,501)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

Edited May 3, 2017

So far the app has been easy to use and very straight forward to implement. Top help and information from Stuart Arsenault, what a guy. Don't be afraid to ask them questions.

Sauce And Brown
United Kingdom
Almost 5 years using the app
Edited April 24, 2023

We have been using Smile for several years now, we needed to make some tweaks to the program and the customer service support we received was 1st class (thanks Jade).
Very happy with this app.

Legotanks
United Kingdom
Almost 5 years using the app
September 27, 2016

So easy to use and customers lovee it !

Trend Up Clothing
United States
Almost 5 years using the app
December 30, 2020

We've used smile since we launched our website and now we're phasing into integrating to an app they've been nothing but helpful, excellent customer service.

Older Ghosts
United States
Almost 5 years using the app
Smile.io replied December 31, 2020

Thank you so much for the kind words and five-star rating! Our Merchant Experience team is so happy to help out. 😄

Edited October 24, 2023

Good Customer support and hopefully should help boost the store!

RepairMedia
United Kingdom
Almost 5 years using the app
Smile.io replied April 15, 2020

Thanks so much for your honest review & feedback! Definitely helps us improve 💪

October 14, 2016

Easy to use and quick setup. We are excited about our new loyalty program Good JuJu Rewards!

Juju Boutik
Canada
Almost 5 years using the app
April 28, 2022

Very useful app to help us engage with our customer base! Support team is always friendly and helpful!

Elizabeth Mott
United States
Almost 5 years using the app
Smile.io replied April 28, 2022

Thank you for your kind words! So happy we are able to help :) -Jade <3

Edited December 18, 2021

So far so good... My shop is not open as of yet im getting set up. So far what I see is good. I can't wait till the beginning of the year to open.

Essence Of Nature LLC
United States
Almost 5 years using the app
Smile.io replied December 24, 2019

Thanks so much for your review ✨ How exciting! Best of luck and please let us know if we can help with anything!

April 25, 2022

User friendly interface, great customer service, looking to get it set up with a few other brands in our company. Very great!

Kalahari Snacks
United States
Almost 5 years using the app
Smile.io replied April 25, 2022

Thanks so much for leaving a review, it was a pleasure helping you today :) -Jade <3

June 15, 2021

Absolutely Fantastic! Very easy to navigate and use, friendly interface, I don't think I could use any other app.

Rogue Online Pty Ltd
Australia
Over 4 years using the app
Smile.io replied June 15, 2021

Thank you for your awesome review! This definitely inspires us to provide more quality products and services to our merchant. ✨