Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,652)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! I was just able to add Smile reward redemption to Shopify's new checkout extensibility thanks to Hannah and Jade - this is a fantastic addition to an already amazing app! Thank you for your support.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Our customers LOVE smile. And SMILE has been great to work with to help us with our needs as a company. Keep up the great work, and thank you!
Thank you so much for the 5-star rating and that your customers are loving Smile! 😄
Great Support system!
I had no idea how to generate a code for the coupon, and Maggie from live chat helped me a lot!
This app always provides better idea for fixing problems :) love this app
From sweet tooth to smile, this app has been very helpful in rewarding loyal customers and recruiting new ones. The support team has been helping us fix whatever issues and grow our members base. Abby and Elli have been very patient and detailed in our correspondence.
So easy to set up! I cannot wait to see the outcome
I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
The support from Smile's CS team is top-notch. I'm glad to see that they're constantly innovating.
Would appreciate if the branding(website cache picture) can appear when a referral shares their referral post on social media for a starter package user.
Thank you for the thoughtful feedback, and the five-star rating! 😄
Just writing to say that that I had a really great experience with one of your team members - Rachel - who assisted me greatly in working through an offer we wanted to provide our customers which wasn't out of the box for Smile. She was awesome and it was an absolute pleasure and we got there in the end! Thanks Rachel and SMILE!
Thank you so much for your review! We're so glad to hear that you had a great experience with Rachel 💖
Great Customer Service....Answered questions promptly! Very Much Recommended.
Lynn answered all my questions.
Thank you so much for this lovely review🌟
It was a pleasure chatting with you and So happy to hear about the positive experience. More power to your business. 💪✨ - Lynn 💖