Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,666)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

December 3, 2021

i use this app to build reward points for my customers.. the app is great. i love the customer service they were very helpful. Andrijana was very helpful and patient.

Hailey Gone Coastal Candle Company
United States
Over 2 years using the app
Smile.io replied December 4, 2021

We loved talking to you and helping you with your program💖. We're delighted you're finding it helpful and look forward to seeing your members flood in 😃

June 2, 2023

David and the team at Smile have been great, anything we ever needed they are standing by to assist. Support solves inquiries usually same day and if it is going to be longer they are up front about it.

The biggest thing is you can see they really value our growth, Smile is continuously willing to support us in our endeavors and ensures that they are continuing to provide valuable services and upgrades.

Subimods.com
United States
Over 2 years using the app
Smile.io replied June 2, 2023

We are truly happy to know you have a great experience using Smile, and hope it will bring lots more success to you as well as joy to your customers! ✨

- the Smile Team 💛

March 1, 2022

This app is super easy to use and it offers customization of your branding! I'm excited to see how it improves customer loyalty.

heliophile x moonchild
United States
Over 2 years using the app
Smile.io replied March 4, 2022

Thanks so much for taking the time to leave us this review ✨

Edited April 26, 2024

We have had a great experience with Smile and their customer service when needed. It's very user friendly, easy to customize or use right from the start!

DYM Athletics
United States
Over 2 years using the app
Smile.io replied March 30, 2022

Thank you so much for taking the time to leave us this review! So glad to hear that the setup was easy and that you had a good experience with our support team 💖

July 6, 2023

Excellent and fast customer service. This app provides great customer retention and upsell opportunity offering customers bonus points to their next order based on cart value as well as the option for customers to select their free gifts using their current rewards balance.

Big Jeff Online Inc
United States
Over 2 years using the app
Smile.io replied July 6, 2023

Thank you so much for your kind words we really appreciate it. Please feel free to reach out if there is anything we can help with.

Cheers

David

April 14, 2023

super helpful. lisa helped me trouble shoot and get a guest resolution going in just a couple of minutes.

Savoy Tea Co
United States
Over 2 years using the app
Smile.io replied April 17, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

April 26, 2022

Smile automates the process of rewarding our best customers for performing multiple different tasks. The integration with email, social & sales tools via shopify is first rate. It clearly adds to our bottom line each month and our customers tell us they feel more valued as a result of the perks they can accumulate. In terms of cost vs return the ROAS with Smile is definitely in the 20+ range. Oh, and the online support. 1st rate, they know the product inside out and always go the extra mile. I'm juts hoping i'm not giving too much away to our competitors....

Evolution Power Tools UK
United Kingdom
Over 2 years using the app
Smile.io replied April 26, 2022

Thank you so much for this amazing feedback! It was an absolute pleasure speaking with you, we look forward to continuing to help grow your business! 🚀 -Joshua

August 18, 2014

Sweet Tooth is a fantastic app for our store. It's flexible enough so your able to customize your program based on particular business model and the support is excellent if you need help along the way. highly recommended

Lead Apparel
United States
Over 2 years using the app
Edited January 13, 2025

My question was answered quickly and the gal I chatted with was very pleasant.

The Pretty Posy Boutique
United States
Over 2 years using the app
Smile.io replied August 18, 2022

We are so glad that you were able to get the help you needed quickly! Thank you for taking the time to leave a review. It is so appreciated :)

March 17, 2022

The app rocks, the customer service is even better. I always get REAL help when i need it! It's also been a great tool for my customer they love the points system!

Fire Seed Bakery Supply
United States
Over 2 years using the app
Smile.io replied March 18, 2022

Thanks so much for the kind words about our team and app 🤩