Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,506)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

February 3, 2023

Great Customer Service....Answered questions promptly! Very Much Recommended.
Lynn answered all my questions.

Hot Tracks
United States
Over 4 years using the app
Smile.io replied February 3, 2023

Thank you so much for this lovely review🌟

It was a pleasure chatting with you and So happy to hear about the positive experience. More power to your business. 💪✨ - Lynn 💖

August 11, 2017

great app. Im sure this will generate sales!

Pellatt Cornucopia
Canada
Over 4 years using the app
Edited June 27, 2022

Love their CS Team and how they are fair when it comes to rewarding. There's a balance between giving benefits to the company and to its clients. Awesome work!

Gin Amber Beauty
United States
Over 4 years using the app
Smile.io replied December 11, 2020

Hey there! Thanks for your review. Sorry to hear that you are experiencing an error. We have just reached out via email to help get to the bottom of this.

Edited July 19, 2016

great app!! highly recommend Sweet Tooth!

Wishlist Boutique
Canada
Over 4 years using the app
April 27, 2016

Great App. Nice and easy to understand

Supplementneeds Co Uk
United Kingdom
Over 4 years using the app
October 2, 2016

Love it!!! So easy to use and was done setting up in 5 minutes!!
Thank you!

My Miracle Solution
Canada
Over 4 years using the app
October 11, 2018

Love this app! Turns my buyers into repeat customers and encourages them to refer friends! see how its set up on my website! https://pineappleapparel.net/

Pineapple Apparel
United States
Over 4 years using the app
March 15, 2022

This app helps me reward my amazing loyal customers for their repeat business. The app is easy to use for someone not so tech-savvy. Customers also find it easy to use which is a must.

Byers Boutique
Canada
Over 4 years using the app
Smile.io replied March 15, 2022

Thank you for leaving such a kind review! It's wonderful to hear you & your customers find it easy to set up and use 👌

March 11, 2022

Great app, Jade from customer service is really helpful! We've been using Smile for a while now and it's truly a great app.

HockeySupremacy.com
Canada
Over 4 years using the app
Smile.io replied March 14, 2022

Thank you so much for this amazing review 💖 We agree - Jade is amazing!

February 11, 2019

Super easy implementation, considered using another app but this is so much better. Looks really great and easy to understand for both customers and storeowner. https://hitthehay.se/

HIT THE HAY
Sweden
Over 4 years using the app
Smile.io replied March 27, 2019

Thank you for the five-star review! We're glad you and your customers are loving it!