Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,502)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

October 2, 2016

Love it!!! So easy to use and was done setting up in 5 minutes!!
Thank you!

My Miracle Solution
Canada
Over 4 years using the app
October 11, 2018

Love this app! Turns my buyers into repeat customers and encourages them to refer friends! see how its set up on my website! https://pineappleapparel.net/

Pineapple Apparel
United States
Over 4 years using the app
March 15, 2022

This app helps me reward my amazing loyal customers for their repeat business. The app is easy to use for someone not so tech-savvy. Customers also find it easy to use which is a must.

Byers Boutique
Canada
Over 4 years using the app
Smile.io replied March 15, 2022

Thank you for leaving such a kind review! It's wonderful to hear you & your customers find it easy to set up and use 👌

March 11, 2022

Great app, Jade from customer service is really helpful! We've been using Smile for a while now and it's truly a great app.

HockeySupremacy.com
Canada
Over 4 years using the app
Smile.io replied March 14, 2022

Thank you so much for this amazing review 💖 We agree - Jade is amazing!

February 11, 2019

Super easy implementation, considered using another app but this is so much better. Looks really great and easy to understand for both customers and storeowner. https://hitthehay.se/

HIT THE HAY
Sweden
Over 4 years using the app
Smile.io replied March 27, 2019

Thank you for the five-star review! We're glad you and your customers are loving it!

May 27, 2019

I really like this app so far! I was a little confused as I introduced my customers to it, so I hopped on the help messenger. Kellen was super quick to respond and really helpful. I was surprised someone was able to answer so fast on a holiday. I only have the free version, but I am really impressed!

Crabby Pants Company
United States
Over 4 years using the app
Smile.io replied May 27, 2019

Thank you for the five-star review! :)

Edited July 26, 2022

I just want to say the agent named Joshua was awesomesauce to work with! He immediately got me what I needed! and was a joy to work with!

Grass Roots Farmers' Cooperative
United States
Over 4 years using the app
Smile.io replied June 24, 2022

Thank you so much for this lovely review!! It was great chatting with you and—for the record—YOU'RE awesomesauce 😃

💖 Lisa

August 20, 2016

great app and to trial it for free even better. looking forward to tracking impact.

Celebratewithsophies
United States
Over 4 years using the app
June 3, 2021

I just installed this app, smooth integration and easy setup, I had some questions to the support and get my question answered in short time. great support reactivity.

MademoiselleRose
Belgium
Over 4 years using the app
Smile.io replied June 3, 2021

Thanks so much for your review! We're so happy to hear that your setup was smooth and that support was able to help out 💖

September 7, 2016

Couldn't believe how easy it was to get started! Such a great app and service :)

Mama Belle
United Kingdom
Over 4 years using the app