Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,666)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

March 17, 2022

The app rocks, the customer service is even better. I always get REAL help when i need it! It's also been a great tool for my customer they love the points system!

Fire Seed Bakery Supply
United States
Over 2 years using the app
Smile.io replied March 18, 2022

Thanks so much for the kind words about our team and app 🤩

March 21, 2022

Smile is an amazing Referral App.
Customer Support is outstanding. They helped us figure out a tricky program we wanted to implement. I highly recommend them.

Sunology
France
Over 2 years using the app
Smile.io replied March 22, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

December 2, 2021

WOW. so looking forward to using this and help build my target community. So glad i found this app.

KeiStone Jewelry LLC
United States
Over 2 years using the app
Smile.io replied December 3, 2021

We are so glad you found us too 😃 We can't wait to see your rewards program and helping you make it a success😍

-Smile Support

April 19, 2023

Jade was super helpful and friendly in helping us figure out some plan settings so that we can make sure our customers are best cared for. Thanks Jade!

August Cloth
United States
Over 2 years using the app
Smile.io replied April 19, 2023

Thank you for taking the time to leave a review, super happy I could assist today ❤️ - Jade & The Smile Team <3

August 29, 2023

They have great support, easy to use. Very helpful.

Had a question, answered right away, and once you get it set up you're golden.

Mita Nutra
Canada
Over 2 years using the app
Smile.io replied August 30, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure chatting with you!

Lisa - Smile Team ✨

Edited September 20, 2024

My shop runs Smile rewards and I love how easy it is to use. They also have an excellent customer service team on stand-by to answer all my questions. Amazing response time and friendly service.

greenbeautycurator
Canada
Over 2 years using the app
Smile.io replied April 20, 2022

It was a pleasure helping you today, thanks so much for taking the time to leave a review :) -Jade <3

August 9, 2023

We've been using the app for quite some time now, and it actually helped a lot to increase the referral process. It's simple, easy to use and understand and great for starting out a rewards program. Also, customer support was quick and spot on replying to our questions (shout out to David for helping us sort out tagging customers inside Shopify).

Purolabs Nutrition
United Kingdom
Over 2 years using the app
Smile.io replied August 10, 2023

Thank you for the kind words. We are so glad that you find Smile very easy to use, and enjoyed your support experience with David! 😊

Please do not hesitate to reach out again if you have more questions.

Cheers!

September 19, 2023

Great app, with a user-friendly interface and they have amazing customer service!

Bliss Energetics
United States
Over 2 years using the app
Smile.io replied September 21, 2023

Thank you so much for taking the time to leave this lovely review 🤩 It was a pleasure assisting you!

Lisa - Smile Team ✨

January 21, 2022

Works well, easy to set up and the customer support team answered any questions we had very quickly :)

Keto Fitness Club
United Kingdom
Over 2 years using the app
Smile.io replied January 21, 2022

Thanks for your kind and generous review! Thrilled to hear you got set up quickly, and had a great experience with our team :D

September 13, 2023

Great rewards program to be apart of & an even better support team! Nicole has helped us understand so much about the app in such a short amount of time! Thank you Nicole & Smile team!

Miss Match Group Inc.
United States
Over 2 years using the app
Smile.io replied September 14, 2023

Thanks so much for taking the time to leave a review! We are happy to help you and are so glad you are enjoying Smile so far. Don't hesitate to reach back out if there is anything else we can help you with :)

-Nicole