Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,556)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Super easy to set up. We are looking forward to our new loyalty program at ecoethic-shop.ca ! And I know our customers will love redeeming their points too!
Smile rewards has been a great addition for my customers for years now. Customer support was also super helpful! We had an issue where the code was disconnected and not showing the launcher. Angie on the CS team responded and fixed it so quickly. Thanks!
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Angie 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
Has been perfect for us as a loyalty program app! We have mostly used the free program but it still gets the job done. Couldn't be happier
Hey there! Thank you so much for your review! So glad you're liking it! 🙌
The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
It was great chatting experience with Nicole. She was amazing, prompt and very helpful. 5 stars , thank you again, Nicole!
We appreciate your kind words! We also think Nicole is super awesome. Let us know if there is anything else we can help you with :)
Very helpful customer service. Jade made all the difference and answered all of my questions and helped me find solutions to my issues. Great Job
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
So far pretty easy to use! We're in our first month of using it and no complaints!
We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! I was just able to add Smile reward redemption to Shopify's new checkout extensibility thanks to Hannah and Jade - this is a fantastic addition to an already amazing app! Thank you for your support.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
I'm digging this option for a loyalty program vs just coupons per action. This should help keep customers ordering direct since they get points for not only the social shares but also purchases. It's pretty easy to set up but I wish one of these type of apps (I tried a few) would just make the coupons for you as it needs them vs bulk coupon setup manually. Also a way to link to the rewards program without showing the little banner thing would be nice as I might prefer to put it in my menu. But that's small stuff, overall, this is a great help and something I wish I would have done awhile back.
Amazing. It helped us grow our customer base and customer loyalty. It helps make our customers become our friends.
Thank you so much for your lovely review! We love that your customers are becoming your friends! That's awesome 💖