Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,502)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

February 15, 2019

I installed this app a few years ago and it has been great. Not to mention my customers loving getting purchase rewards.

I just had my first issue (which was my fault) and Maggie a representative fixed the issue in no time!

This is one of the few apps I have no issue recommending to someone.

ToxicNATOs
United States
Over 4 years using the app
Smile.io replied March 26, 2019

Thank you for the five-star review and for the recommendation! :)

September 13, 2017

Super easy to use, would definitely recommend to anyone wanting to spice up their website! :)

Sadees Closet
United States
Over 4 years using the app
Edited December 1, 2018

Love it! Lots of great perks for my customers. I was able to customize the pop up to fir the theme of my store and the notifications allow my clients to see their rewards allotment with one click!

TreBella Wigs
United States
Over 4 years using the app
April 30, 2019

I like how the app connects to my online and pos system. It makes it easy for myself and the customers!

Country Lace Boutique
United States
Over 4 years using the app
Smile.io replied May 1, 2019

We're so happy to hear our app is easy for everyone at your store :) thanks so much for the five-star review!

Edited October 31, 2021

This is a very cute app for your customers to earn rewards, it always works great, and customer service is available immediately through instant messaging and they are very knowledgeable. I highly recommend this app.

Bright Bold & Beautiful
United States
Over 4 years using the app
Smile.io replied November 1, 2021

Thank you for the super kind words! We're so happy that you think the app is cute (shout out to the design team at Smile!) and works great for your store. The 5 star rating is also so so appreciated! 🎃

November 2, 2017

Love the new upgrade!

Many thanks for all the support!!

Mykitco
United Kingdom
Over 4 years using the app
June 5, 2017

My Bombshells will Love it!! It's going to be a good way to build my client base and my Bombshells get rewarded for shopping and referring a friend.

Bombshell Luxe
United States
Over 4 years using the app
July 18, 2016

Sweet Tooth has helped us retain customers & rewards them with sales on our site!

Tri Everything Store
United States
Over 4 years using the app
May 10, 2022

Smile is easy to use and customise, we like it. Had some great assistance via their Live Chat today - thank you Joshua!

Scout & Co
United Kingdom
Over 4 years using the app
Smile.io replied May 10, 2022

Thanks for the great feedback! It was my pleasure chatting with you today! 😄Best of luck with your bonus event! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

January 5, 2022

The Smile app is great, as is their customer service! Highly recommend. And the loyalty program is great for our customers!

Clive Coffee
United States
Over 4 years using the app
Smile.io replied January 6, 2022

Thank you so much for this amazing review 🤩 Glad to hear that you're loving the app so far!