Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,666)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

Edited March 26, 2024

Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards (these automations don't cost the developers anything, but they sure do charge for it!)

BEE-OCH
United States
Over 4 years using the app
Smile.io replied February 28, 2023

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️

November 25, 2016

I've just installed Sweet Tooth so I don't know how well it will work. Will update this later. Install was pretty easy.

Superfunstore
United States
Over 4 years using the app
November 2, 2023

Smile.io has truly transformed our customer experience! The rewards program has seamlessly integrated into our platform, providing our customers with an exceptional incentive to engage with our brand. Not only does it effortlessly boost customer loyalty, but the support from the Smile.io team has been outstanding. We wholeheartedly recommend this program to any business looking to enhance customer satisfaction. 100% satisfaction guaranteed!

Brush Salon
Canada
Over 4 years using the app
Smile.io replied November 4, 2023

Thanks so much for taking the time to write this review and for all your kind words 🤩 We're so glad to hear that your customers are loving Smile 🚀🌈

Don't hesitate to let us know if there is ever anything else we can help you with 💖

- Smile Team ✨

March 2, 2017

I've just set it up, and I think it's going to be awesome! I'm trying out the free version, and if it get's sales I will upgrade to the paid feature. If it pays for itself at that stage I might even get the bigger plan! Thanks Sweet Tooth! - Samuel

Samuel J Art
Australia
Over 4 years using the app
November 30, 2023

Great app. Fairly easy to use and once setup, relatively seamless.

Palanquin Madrid
Spain
Over 4 years using the app
Smile.io replied December 2, 2023

Thanks for taking the time to leave a review it is very much appreciated

Cheers

The Smile Team

January 12, 2024

Lisa was very helpful and very responsive. :)

Wooden Ships
United States
About 4 years using the app
Smile.io replied January 14, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

May 20, 2017

Very nice features for a free app! Way to go!

Cheapest Vape Supplies
United States
Over 4 years using the app
March 24, 2022

One of the best customer service that I have received when contacting an app for support. Also is very intuitive and have a friendly UX dashboard.

Meat House Panamá
Panama
Over 4 years using the app
Smile.io replied March 25, 2022

Thank you so much for the review! 😄

December 15, 2017

Great app and even better support! Thank you Maggie for answering all of my questions!!

Cbdmedterra
United States
Over 4 years using the app
August 27, 2016

Love that I can customize certain aspects for free!

Hazelmoonfly
United States
Over 4 years using the app