Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

November 14, 2023

Our customers love their Smile rewards and we love Smile because it generates return purchases. Customer service is also 10/10!

Caterkids Hawaii
United States
Over 4 years using the app
Smile.io replied November 16, 2023

We're so glad to hear that your customers are enjoying the rewards that your Smile program provides. This is what it's all about!

Also thanks so much for the 10/10 rating! Our team is so ecstatic to see this from a happy merchant 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 30, 2019

I like how the app connects to my online and pos system. It makes it easy for myself and the customers!

Country Lace Boutique
United States
Over 4 years using the app
Smile.io replied May 1, 2019

We're so happy to hear our app is easy for everyone at your store :) thanks so much for the five-star review!

Edited October 31, 2021

This is a very cute app for your customers to earn rewards, it always works great, and customer service is available immediately through instant messaging and they are very knowledgeable. I highly recommend this app.

Bright Bold & Beautiful
United States
Over 4 years using the app
Smile.io replied November 1, 2021

Thank you for the super kind words! We're so happy that you think the app is cute (shout out to the design team at Smile!) and works great for your store. The 5 star rating is also so so appreciated! 🎃

November 2, 2017

Love the new upgrade!

Many thanks for all the support!!

Mykitco
United Kingdom
Over 4 years using the app
June 5, 2017

My Bombshells will Love it!! It's going to be a good way to build my client base and my Bombshells get rewarded for shopping and referring a friend.

Bombshell Luxe
United States
Over 4 years using the app
July 18, 2016

Sweet Tooth has helped us retain customers & rewards them with sales on our site!

Tri Everything Store
United States
Over 4 years using the app
May 10, 2022

Smile is easy to use and customise, we like it. Had some great assistance via their Live Chat today - thank you Joshua!

Scout & Co
United Kingdom
Over 4 years using the app
Smile.io replied May 10, 2022

Thanks for the great feedback! It was my pleasure chatting with you today! 😄Best of luck with your bonus event! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

January 5, 2022

The Smile app is great, as is their customer service! Highly recommend. And the loyalty program is great for our customers!

Clive Coffee
United States
Over 4 years using the app
Smile.io replied January 6, 2022

Thank you so much for this amazing review 🤩 Glad to hear that you're loving the app so far!

September 18, 2016

Just set up. Was very easy so far.

Phillys Equine
Australia
Over 4 years using the app
Edited August 7, 2024

There is a free option which was a great place for us to start. Once we got a hang of it, it was super easy to use & works great for a small e-commerce

The Growers Exchange
United States
Over 4 years using the app
Smile.io replied December 29, 2022

Thanks for your review! We are so glad you found the app easy to use and you're enjoying all of the features!

- Hannah & The Smile Team :)