Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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I'm really pleased with David's service, he's smart and always get question right away! smooth and efficient & professional communication, high rec smile yay!
Thank you so much for the kind words! 😊 I appreciate you taking the time to leave a review, it is always a pleasure chatting. Wishing you continued success! 💫
Cheers,
Joshua - Smile Team 🧙♂️
Really happy with this rewards app. Runs smoothly, has loads of customisation options and integrates with my email and review apps. Also the customer support is top notch.
That's great to hear that the customizations and integrations were beneficial for your goals! We'll let our customer support team know that you had a good experience. We're all in this together, trying to making something awesome happen ✨
Straightforward, simple rewards platform that's easy to set up and use. Good options for customizability and it's so straightforward customers can get it with no issue.
Thank you for your lovely review, we are really glad you found the app straightforward to use! We are looking forward to supporting your business with loyal customers! -Hannah & The Smile Team :)
A good app and a very good support. The app is easy to use and has good features for basic plan, i think it's good to start a business.
Thanks so much for leaving so quickly a review! We're so glad to hear that the support team was able to help out 💖
Christian with the support team was awesome! He patiently guided me through resolving the issue and even double checked it at my request. Very much appreciated.
Thank you so much for sharing your experience with us and for leaving us this amazing review 💖
Fast customer service with a very knowledgeable support team. The app is easy to use and understand.
Thank you for the review and five-star rating! It's so appreciated. We're so happy to hear that our team were able to help out. 😄
We have used Smile for over 2 years now. They have been most supportive and have helped answered all our questions throughout the years. From onboarding us to the odd issues we experienced, Smile was always there to solve them quickly and effectively. Great product that has helped us grown our business and nurture our customers.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!🙏
The application is very good and works just as my online store needs it to. They also have excellent customer service.
Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
At first, I thought I didn't really need the app but LET ME TELL YOU. I am so happy I downloaded it, it helps me so much with organizing my rewards.
The points system is really easy to use, you are in charge of everything and choose what you want to put in place (which for me was really important, I did not want a basic rewards system).
The app is really intuitive to use and the moment I had an issue Joana answered the chat so quickly I thought she was next to me. Also, the team is really nice (Joana & Tess) you can tell they really want to help, whether big or small businesses (like me).
100% recommend.
Thank you for sharing your kind feedback! 💖 It was our pleasure to help, we'll make sure Joana and Tess see this too :)
I used the app to try to help me figure out how to use the Rewards program. maria was very helpful and VERY quick to respond
We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;)
Thanks so much for taking the time to leave us this lovely review 💖