Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,681)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

November 14, 2023

Our customers love their Smile rewards and we love Smile because it generates return purchases. Customer service is also 10/10!

Caterkids Hawaii
United States
Over 4 years using the app
Smile.io replied November 16, 2023

We're so glad to hear that your customers are enjoying the rewards that your Smile program provides. This is what it's all about!

Also thanks so much for the 10/10 rating! Our team is so ecstatic to see this from a happy merchant 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

January 26, 2017

Cool app so far, super useful, just enough for free as well

We Are Hairy People
United Kingdom
Over 4 years using the app
January 25, 2018

The customer service is top of the line with this app. A great way to help customers feel like they belong! Love it so far, thanks!

Pinstopshop
United States
Over 4 years using the app
November 23, 2023

Smile is an awesome platform with a friendly UX.
Customer support has been outstanding. Any questions I had were promptly addressed, and the team seemed genuinely invested in ensuring I had a positive experience. Special mention to Brandon! :)

Himalaya Wellness (Europe)
Poland
Over 4 years using the app
Smile.io replied November 25, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨

Edited September 1, 2016

By far the best free app I've used. Click our shop name just above this review to see it live in our store and get a feel for how it looks. Wish there was a way for the pop up to have it's own URL so you can point customers there and also wish you could create your own rewards on the free version (e.g. spend over £x for an extra 50 points) but otherwise, no complaints.

The Little Pancake Company
United Kingdom
Over 4 years using the app
November 27, 2023

Great app and support is excellent.

Nathalie Bond
United Kingdom
Over 4 years using the app
Smile.io replied December 2, 2023

Thank you for your review we really appreciate it.

Cheers

The Smile team.

February 21, 2023

The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!

Play It Koi
United States
Over 4 years using the app
Smile.io replied February 21, 2023

We're so glad Brandon was able to help you out today. We think he's pretty great too! Thanks for taking the time to leave a review. We really appreciate it!

December 19, 2023

Thank you for helping me with my issues.

Cubelelo®
India
Over 4 years using the app
Smile.io replied December 21, 2023

Thanks so much for taking the time to leave a review- we really appreciate it :)

Let us know if there is anything we can help you with!

December 28, 2016

The setup was super easy! Looking forward to seeing if my customers love it as much as I do!

Fly In The Fibre
Canada
Over 4 years using the app
March 29, 2023

Love Smile! Such an awesome app that rewards my customers without me having to do a thing. Great for customer retention! Had an issue recently with my launcher not showing points and continuously needing my customers to log in. I got in touch with the Smile team and the issue was fixed within minutes. Even got a compliment on my products which was nice!

Would highly recommend this app to anyone looking for a rewards system for their website!

Holly & Co
Australia
Over 4 years using the app
Smile.io replied March 29, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today (still laughing at your amazing tees, by the way 👕🐕🖕🤣) 💛💖💛

Lisa - Smile Team✨