Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

April 24, 2024

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
Mexico
About 2 years using the app
Smile.io replied April 26, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

July 11, 2023

Very helpful and quick responses. She walked me through the answers to all my questions and helped me decide to switch my loyalty program to Smile. With their features and price, I'm super happy using them now. Switching to them was the best thing for my customers

Chris's Ice Cream
Canada
Over 3 years using the app
Smile.io replied July 13, 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

June 21, 2022

Great app to keep customers and to keep customers.. Also customer service is great ... quick replies and ready to help!

yeehawcowboy
United States
Over 3 years using the app
Smile.io replied June 23, 2022

Thanks for leaving your kind review, we are super happy to hear that you are loving out customer service :)

May 11, 2022

Customers love this app. It creates loyalty and repeat customers. Customer service is friendly and helpful. It's a simple app to use. Recommend.

Goodie Vibes
Canada
Over 3 years using the app
Smile.io replied May 11, 2022

Thank you so much for your Good vibes :) We appreciate you taking the time to leave a review. -Jade <3

March 6, 2023

We love having this app as part of the buying experience for our customers. Great way to reward customers and drive/push sales for repeat purchases. Easily see what customers are earning and referring. The sales support staff was excellent in solving some back-end issues we had initially with setup.

Insan K Healing
United States
Over 3 years using the app
Smile.io replied March 7, 2023

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂

Edited April 25, 2024

Smile has been a great asset in offering something a little extra for our customers. And the customer service is great! I had a question recently about combing Smile codes with other Shopify discounts, and Brandon helped me out immediately!

Comic Kingdom Creative
Canada
Over 3 years using the app
Smile.io replied June 6, 2023

Thank you for taking the time to leave your kind review. It was a pleasure chatting with you today ❤️ - Jade & The Smile Team <3

November 9, 2021

I have been using them for about 2 years now. Everything has been amazing with them so far. I just wish they had a built in SMS system as I have also been using Fivestars.com. Currently have over 10,000 customers phone numbers with points accumulated but no way of truly integrating all this into one single system.

Power Up Gaming
Canada
Over 3 years using the app
Smile.io replied November 10, 2021

Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this! 🙌

October 16, 2023

We have been using Smile for two years, and it's been great. Their support is incredible.

Evolution Power Tools USA
United States
Over 3 years using the app
Smile.io replied October 17, 2023

Thank you so very much for being a merchant with us these last 2 years! We also love to hear the word 'incredible' when it comes to our support team, so thank you for that as well 💖

Yours in loyalty,

✨ Smile Support Team ✨

Edited August 1, 2023

Great app. Highly recommended. The customer support team is also very good at responding at the appropriate time.

Buce Plant
United States
Over 3 years using the app
Smile.io replied January 18, 2021

Thank you so much for the review and 5 stars! We're so happy to hear our Support team was able to help out! 😄

August 8, 2016

Great app!! very easy to use with Shopify!! Will recommend to everyone!

Southern Grillin
United States
Over 3 years using the app