Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,681)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

November 22, 2023

Amazing fast service and happy with the app. Would recommend for rewards for your VIP.

Lust Minerals
Australia
Over 4 years using the app
Smile.io replied November 23, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear that Smile has benefitted your business 😊

Please let us know if there is anything else we can do to support you!

Cheers,
Smile Team✨

April 6, 2017

Easy to use and clear instruction!

Honey Pawpet
Singapore
Over 4 years using the app
September 7, 2022

Easy for me to set up, a bit harder for the customers to use, but still the best I have found. Support is quick and to the point. :) I would have appreciated a more directly integrated "you have these many points, do you want to use them" rather than going through the process of exchanging points into reward vouchers and then using the code. Many of our older users find this impossibly complicated.

Martinsson King
Sweden
Over 4 years using the app
Smile.io replied September 7, 2022

Thank you so much for leaving us a review! 😀 Thanks so much for this feedback, we have some exciting new upgrades for checkout in the works I have a feeling you're going to love! Stay tuned! ✨

Cheers,
Joshua - Smile Team 🧙‍♂️

September 25, 2020

I use this app and it was simple and easy to set up. Customer service is amazing, and I really feel it has helped me convert more customers.

Stitch Wit
Canada
Over 4 years using the app
Smile.io replied September 29, 2020

Thank you so much for your 5-star review! 💖 We can't wait to watch as you grow your customer base!

Edited October 20, 2017

nice app very quick and easy to use i would recommend
integrated nicely with my new website
xanacitytoronto.com

Xanacitytoronto
Canada
Over 4 years using the app
December 18, 2020

Andrea in support was amazing. She takes customer service to another level. Highly recommended app. Highly recommended company.

PilotMall.com
United States
Over 4 years using the app
Smile.io replied December 19, 2020

Thank you so so much for taking the time to write this review! So happy to hear Andrea gave you a great experience -- let us know if you need help with anything else!

September 19, 2021

This app is well thought out. Available anytime
I have had customers sign up a while ago, I'm hoping to obtain more.

The Doll Factory
United States
Over 4 years using the app
Smile.io replied September 21, 2021

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

March 2, 2017

I've just set it up, and I think it's going to be awesome! I'm trying out the free version, and if it get's sales I will upgrade to the paid feature. If it pays for itself at that stage I might even get the bigger plan! Thanks Sweet Tooth! - Samuel

Samuel J Art
Australia
Over 4 years using the app
November 2, 2023

Smile.io has truly transformed our customer experience! The rewards program has seamlessly integrated into our platform, providing our customers with an exceptional incentive to engage with our brand. Not only does it effortlessly boost customer loyalty, but the support from the Smile.io team has been outstanding. We wholeheartedly recommend this program to any business looking to enhance customer satisfaction. 100% satisfaction guaranteed!

Brush Salon
Canada
Over 4 years using the app
Smile.io replied November 4, 2023

Thanks so much for taking the time to write this review and for all your kind words 🤩 We're so glad to hear that your customers are loving Smile 🚀🌈

Don't hesitate to let us know if there is ever anything else we can help you with 💖

- Smile Team ✨

January 17, 2024

Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!

UHS Hardware
United States
About 4 years using the app
Smile.io replied January 18, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨