Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,657)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

Edited October 20, 2017

nice app very quick and easy to use i would recommend
integrated nicely with my new website
xanacitytoronto.com

Xanacitytoronto
Canada
Over 4 years using the app
December 18, 2020

Andrea in support was amazing. She takes customer service to another level. Highly recommended app. Highly recommended company.

PilotMall.com
United States
Over 4 years using the app
Smile.io replied December 19, 2020

Thank you so so much for taking the time to write this review! So happy to hear Andrea gave you a great experience -- let us know if you need help with anything else!

September 19, 2021

This app is well thought out. Available anytime
I have had customers sign up a while ago, I'm hoping to obtain more.

The Doll Factory
United States
Over 4 years using the app
Smile.io replied September 21, 2021

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

November 2, 2023

Smile.io has truly transformed our customer experience! The rewards program has seamlessly integrated into our platform, providing our customers with an exceptional incentive to engage with our brand. Not only does it effortlessly boost customer loyalty, but the support from the Smile.io team has been outstanding. We wholeheartedly recommend this program to any business looking to enhance customer satisfaction. 100% satisfaction guaranteed!

Brush Salon
Canada
Over 4 years using the app
Smile.io replied November 4, 2023

Thanks so much for taking the time to write this review and for all your kind words 🤩 We're so glad to hear that your customers are loving Smile 🚀🌈

Don't hesitate to let us know if there is ever anything else we can help you with 💖

- Smile Team ✨

March 2, 2017

I've just set it up, and I think it's going to be awesome! I'm trying out the free version, and if it get's sales I will upgrade to the paid feature. If it pays for itself at that stage I might even get the bigger plan! Thanks Sweet Tooth! - Samuel

Samuel J Art
Australia
Over 4 years using the app
November 30, 2023

Great app. Fairly easy to use and once setup, relatively seamless.

Palanquin Madrid
Spain
Over 4 years using the app
Smile.io replied December 2, 2023

Thanks for taking the time to leave a review it is very much appreciated

Cheers

The Smile Team

January 12, 2024

Lisa was very helpful and very responsive. :)

Wooden Ships
United States
About 4 years using the app
Smile.io replied January 14, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

March 24, 2022

One of the best customer service that I have received when contacting an app for support. Also is very intuitive and have a friendly UX dashboard.

Meat House Panamá
Panama
Over 4 years using the app
Smile.io replied March 25, 2022

Thank you so much for the review! 😄

May 20, 2017

Very nice features for a free app! Way to go!

Cheapest Vape Supplies
United States
Over 4 years using the app
December 15, 2017

Great app and even better support! Thank you Maggie for answering all of my questions!!

Cbdmedterra
United States
Over 4 years using the app