Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Jade was so helpful and even followed up!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Very nice features for a free app! Way to go!
One of the best customer service that I have received when contacting an app for support. Also is very intuitive and have a friendly UX dashboard.
Thank you so much for the review! 😄
Smile's customer service is always friendly :) Highly recommend using the chat feature if you're ever unsure of anything! I've dealt with Cole, Hannah and Joana before and they've all been fab :)
Thank you so much for taking the time to leave a review, it was a pleasure assisting today :) -Jade <3
Great app to integrate with your website
The app is great and does generate sales, but needs some work to understand how best to implement for your particular needs. One area they are lacking is that all rewards come as discount codes which are not always easy to use for novice customers and cause considerable confusion when they try to combine a Smile reward discount and another discount code on the same transaction which never works in Shopify. So Smile, can you please do what other loyalty providers do and give us the option of creating gift cards instead?
Thanks so much for your feedback and taking the time to leave a review! It was great assisting you today -Jade <3
We've been using this app on our Shopify store for well over a year. Works great, and does what it says. No issues.
Thank you for the five-star review! :) We're happy to hear you're loving Smile!
Great app. Very user friendly and easy to set up.
We asked about a feature over a year ago. Lisa reached out to advise this feature was added to the Smile platform before it was even announced. Great customer service!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Ezra — we think he's pretty great, too! 😊
Please do not hesitate to reach out again if you have more questions. Cheers!
Smile Team✨
Thanks A lot ! Very Good And Easy To Use .
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