Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

September 18, 2016

Looks like a great app, easy installation and clean look. Excited for this!

Wise Minds Clothing
United States
Over 2 years using the app
December 20, 2021

Great app, fast and helpful support staff, especially Petrit. The Rewards program helped us connect better and have a beneficial relationship with our customers. Thank you all very much!

Annada
Bahrain
About 2 years using the app
Smile.io replied December 21, 2021

Hey thank you for the kind words, We think Petrit is awesome too. 😃 Best of luck with your program, we are always here if you need us!🥳

September 8, 2016

great app, boring button styles

Tresfancy
Canada
About 2 years using the app
June 13, 2020

Great app, launching your loyalty program its very quick, easy, and functional, but just works in English no other language so far.

AzaharPantry
Panama
About 2 years using the app
Smile.io replied June 16, 2020

Thanks for your review! We'll send an email your way with more information about translating texts in app! 🙂

September 20, 2016

Was easy to set up and works well

Oceantest
United Kingdom
About 2 years using the app
Edited May 24, 2020

Best rewards App here. Roel Villahermosa from the Tec-Support and Shaun are doing an awesome job. Thanks guys for all the help :)

-1 Star because I really don't get why there is still no multi-language feature (even shopify built this now for a year) and no options to change text, behaviour or anything of nudges, no statistic for guest referral nudges etc. We could do better and more if we had more options here.

Made By Men
Germany
About 2 years using the app
September 10, 2016

So far I am happy with the set-up stage. I am concerned though that Sweeth Tooth does not offer a basic program based on the number of orders per month. We'll see. So far so nice.

Irthly Jewelled Adornments
United States
About 2 years using the app
May 10, 2016

Super easy to set up and get going. Giving it a try and will update review after a bit more experience. Checkout our store using Sweet Tooth at www.myproductroadmap.com

Roadmap Slides
United Kingdom
About 2 years using the app
February 3, 2023

The app is great. Easy and simple to use! Customer Service is always kind as well. My only wish is that we could have a rewards page in lieu of the pop-up :)

DUMBGOOD
United States
About 2 years using the app
Smile.io replied February 3, 2023

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 We appreciate your feedback as well- Jade <3

April 19, 2022

Super helpful and friendly customer service and an easy platform to use. Even the basic version delivers a decent level of usability. My ONLY gripe is it doesn't integrate with Recharge which is very frustrating.

Soulful Food Co
United Kingdom
Almost 2 years using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to share your feedback with us! We're working on updating the ReCharge integration - and we'll be sure to let you know when it becomes available! 💖