Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,425)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

June 25, 2024

Smile has been a wonderful, easy tool to use on our stores! Mike has curated a wonderful team and really takes care of long time loyal customers. Ive gotten wonderful, easy help from Lisa, David and other team members as well.

Atsuko
United States
Over 3 years using the app
Smile.io replied June 27, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

July 17, 2024

The app is easy to use and does exactly what we need for our customers. Support is very helpful and friendly.

Amanda Klein
United States
Over 1 year using the app
Smile.io replied July 19, 2024

We are pleased to hear you find the app easy to use! We look forward to watching your program thrive, thanks for the lovely review :)

October 10, 2024

Very Helpful! Thank you!

Sunshine Tienda®
United States
About 4 years using the app
Smile.io replied October 12, 2024

Thank you for the 5 star review!

Smile Team ✨

September 10, 2024

Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!

Vervazi
United States
2 months using the app
Smile.io replied September 13, 2024

Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)

July 2, 2024

This app is relevant if you want to use a loyalty program in your Shopify store.

I needed help a few times, and their support was very responsive, I am thinking of Joana who responded to me in less than an hour and took the time to help me!

So I recommend this app !

Josette & Tic
France
Almost 2 years using the app
Smile.io replied August 10, 2024

Thank you so much for taking the time to leave this review! -Joana :)

August 19, 2024

Great app with great customer support, especially Cole!

Collagen For Her
United States
About 3 years using the app
Smile.io replied August 31, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 25, 2024

Very good plug-in, the service attitude is also pretty good, worth trying

Tribesigns
United States
About 2 years using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

The Smile Team✨

September 6, 2024

Great rewards app and 5 star support too.

Zap! Creatives
United Kingdom
Almost 6 years using the app
Smile.io replied September 7, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

October 17, 2024

Our store no longer needed this functionality, but the customer service was prompt and helpful

Belly Bandit
United States
Almost 4 years using the app
August 13, 2024

Very nice! Thank you very much.

Eightvape
United States
Almost 8 years using the app
Smile.io replied August 15, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂