Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.
Thank you for your review! We are so glad that you had your questions answers clearly :)
Very Helpful! Thank you!
Thank you for the 5 star review!
Smile Team ✨
Lisa was great. Her communications were clear and helpful - including step-by-step screen shots and suggested text when I needed it. Thank you!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Our store no longer needed this functionality, but the customer service was prompt and helpful
Give Karen a raise! Super efficient and helpful service ♥️
Thank you so much for taking the time to leave this wonderful review 💖
It was a pleasure assisting you!
Karen - Smile Team✨
Very helpful advise from Shelby! easy to navigate and clear information.
Thank you for the 5-star review! I'm happy that I could help. 🙂
Shelby - Smile Team ✨
Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!
Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)
Shelby was extremely helpful and followed up with me several times to make sure I had all my questions answered. Excellent customer service!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
Easy to use and the customer service is very helpful and fast at answering my questions
Thanks so much for taking the time to leave a review!
- Smile Team ✨
Jonna is great. Solved my problem quickly. Great app Great Jonna
Thanks for taking the time to leave this lovely review! So glad Joana was quick to solve the issue. Please do not hesitate to get back to us with any questions🙂
Lynn - Smile Team✨