Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,621)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 28, 2024

They were very helpful in helping me set up my account and making all the necessary changes. I really like their customer service. Extremely helpful.

Giselle Boutique
United States
3 months using the app
Smile.io replied September 30, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

August 19, 2024

We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!

Vanillapup
Singapore
About 6 years using the app
Smile.io replied August 21, 2024

We are so glad you're loving the features & the service - we hope to continue to help you for many years to come :)

-Hannah & Andrea

November 5, 2024

Speedy response time - Lisa was very helpful!

Miracle 10
Canada
About 6 years using the app
Smile.io replied November 6, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

November 13, 2024

Amazing experience. I am blown away by the fantastic and helpful customer service and the ease of setting up the application. I am so excited to get this program going!

The Endery
United States
8 days using the app
Smile.io replied November 15, 2024

Thank you so much for leaving us a review! It means the world to us 😊

November 10, 2024

Wonderful service. And super quick!

Bespoke Letterpress
Australia
Over 5 years using the app
Smile.io replied November 11, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 7, 2024

Jade was very helpful. I feel comfortable reaching out to her again should another question arise.

MadeWorn
United States
8 months using the app
Smile.io replied October 8, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 1, 2024

Lynn P was great to work with. Follwed up immediatly and was eager to help resolve my issue.

The Little Catholic
United States
Over 2 years using the app
Smile.io replied October 3, 2024

Thanks for taking the time to rate us 5 stars!

Smile Team✨

September 6, 2024

I had a question about my plan and Joana was very helpful and explained in detail my answer. I appreciate her quick response and friendliness. Thank you for a great app that my customers love

SimpleXpressions-Personalized!
United States
Over 1 year using the app
Smile.io replied September 9, 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you and your customers are enjoying Smile.io 💖

Shelby - Smile Team ✨

October 4, 2024

Jade was very helpful and resolve the problem quickly!

BKIND WHOLESALE
Canada
Over 3 years using the app
Smile.io replied October 6, 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 14, 2024

Great services! thank you Lynn and Ezra.

flowers alley
Australia
About 3 years using the app
Smile.io replied October 16, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨