Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,469)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Easy to use and the customer service is very helpful and fast at answering my questions
Thanks so much for taking the time to leave a review!
- Smile Team ✨
I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do.
Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!)
Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Our store no longer needed this functionality, but the customer service was prompt and helpful
Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!
Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)
Its a Must Have app for our store. The best this is that it engages the customer to buy again from us and not hopping on other websites.
They get motivated for buying more by the rewards they are getting by this app. I truly recommend this app. it is a win win situation for both sides. It really puts a smile on both customers and sellers as well!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Jonna is great. Solved my problem quickly. Great app Great Jonna
Thanks for taking the time to leave this lovely review! So glad Joana was quick to solve the issue. Please do not hesitate to get back to us with any questions🙂
Lynn - Smile Team✨
Super helpful app to work with, and customer service is A+++
It's really helped our Loyalty customers, and we can't imagine not having it going forward!
Thank you for taking the time to leave a review! We really appreciate the 5-star rating! 💛
I had an issue with the invoicing and Lynn provided me a fast and accurate solution. Great customer service!
Thanks for your review! We are happy to hear Lynn was able to provide great service :)
Shelby was extremely helpful and followed up with me several times to make sure I had all my questions answered. Excellent customer service!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
We received a professional supported through Hannah. Nothing to complain.
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨