Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

June 18, 2019

We've been using this app on our Shopify store for well over a year. Works great, and does what it says. No issues.

Sweet Tea 'N Biscuits
United States
Over 4 years using the app
Smile.io replied June 19, 2019

Thank you for the five-star review! :) We're happy to hear you're loving Smile!

March 22, 2017

Great app. Very user friendly and easy to set up.

Garden Goodies
Canada
Over 4 years using the app
Edited February 16, 2016

Thanks A lot ! Very Good And Easy To Use .
http://the-best-manuals-online.com/

The Service Manual Source
Israel
About 4 years using the app
Edited September 11, 2024

We asked about a feature over a year ago. Lisa reached out to advise this feature was added to the Smile platform before it was even announced. Great customer service!

Cocoon Apothecary
Canada
About 4 years using the app
Smile.io replied September 6, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Ezra — we think he's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨

June 23, 2022

Smile provides pretty much standard features in the market and their customer service is beyond five stars!

Herbaland Canada
Canada
About 4 years using the app
Smile.io replied June 23, 2022

Thank you for taking the time to leave a review! We are glad that you are loving our customer service :) <3

January 24, 2017

works as described. Simple and easy to use

J Js Emporium
South Africa
About 4 years using the app
March 7, 2022

Very easy to use and has seamless integration with our review app and store. Awesome customer support!

Javaworks.ca
Canada
About 4 years using the app
Smile.io replied March 8, 2022

Thanks so much for the kind words about our team and app 🤩

We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!

Edited October 3, 2024

Great service. Many thanks to Karen for her help and advice!

Yorkshire Handmade Pies
United Kingdom
About 4 years using the app
Smile.io replied September 28, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

October 11, 2023

Smile has always been so flexible for us and allowed us to build the best plan around our needs.

The functionality of Smile has also always met our needs and helped us to increase our CVR.

We switched away from Smile to Rise but quickly found that wasn't the best choice for our platform. Smile allows for much greater customization of our program to meet our needs. We definitely recommend Smile for all of your loyalty needs.

Starpil Wax
United States
About 4 years using the app
Smile.io replied October 13, 2023

Welcome back and thanks for leaving a review! Don't hesitate to reach out if you have any further questions. We're always here when you need us!

Smile Team ✨

June 18, 2019

such a helpful app, we have been looking for something like this for a while now! highly recommend !!!!!!

Luxe Bae
United Kingdom
About 4 years using the app
Smile.io replied June 19, 2019

We're happy you found us! :) Thank you for the five-star review!